Medical Billing Companies & Consultants in East Rochester, NY

Physician Business Solutions, commonly shortened to PBS, is based in the Rochester, New York region and helps doctors with claims processing and the business operations of their offices. Its clients are physician groups looking to shed the paperwork and money management that come with operating a clinic. According to the firm, it can accommodate offices across every clinical discipline, so its work is not confined to a single field of medicine. PBS pairs outsourced claims handling with software and technical services, and it presents the goal of this combination as reducing what offices spend while boosting the income their doctors take in.

Claims, Collections and Financial Operations

Managing the path from patient visit to final payment is the central focus at PBS, and the firm points to several decades of work in this area. An office can pass its claims work entirely to PBS, or it can choose a co-managed setup intended to trim operating expenses and raise the share of charges actually collected. The company also operates an electronic claims clearing house, maintains reference material on the move to ICD-10 diagnosis codes, and lets patients settle their balances over the web. Its principal lines of work are:

• Complete outsourcing of claims, coding, payment posting and collections
• Co-managed billing with shared staff and resources
• Electronic clearing house for claim submission
• Help with the ICD-10 code set
• Transcription of physician dictation
• Advisory work and measurement of practice results
• Help with staffing needs

Software, Hosting and Technology

PBS is also a software vendor. It supplies electronic medical records programs along with practice management applications, both offered through ongoing subscriptions. Its EMR products can connect to the company's own practice management platform and to its claims services, which lets a single provider handle charting, appointment booking and reimbursement. The firm notes that it has teamed up with well-known health IT vendors and layered more modern tools onto its long track record in claims and collections, and it packages all of these pieces together as one combined lineup.

Offices that prefer not to maintain their own server equipment can rely on a protected network PBS has designed to meet HIPAA requirements, with two arrangements available. The first, a hosting model, targets mid-sized and larger groups that employ IT personnel or staff comfortable with technology. Under it, PBS runs the EMR and practice management programs on company-owned systems while the office retains complete access to its applications. The second, an ASP model, is designed for clinics with only modest technical capability. This subscription bundles hosting with additional assistance, and the office can continue working on the computers it already owns without a large initial investment.

How PBS Works With Clients

PBS frames its relationships with clients as partnerships and says it shapes each engagement around the specific office instead of selling a standard bundle. Its advisory services examine in detail how a physician group is functioning, aiming to streamline daily operations and strengthen incoming cash. Clients can sign in to a web-based account area, and patients have access to a dedicated service center for questions. Staff can be reached Monday through Friday during regular office hours.

For anyone weighing outsourced billing vendors, the chief distinction PBS offers is scope. A single regional firm can manage claims and collections while also providing, hosting and maintaining the EMR and practice management software that supports that work. This arrangement may appeal to offices hoping to deal with fewer outside companies and to hold one organization responsible for both their finances and their technology.