Medical Billing Companies & Consultants in Voorhees, NJ

Providence Management is a woman-owned medical billing firm in Voorhees Township, in the southern part of New Jersey, a short drive from Cherry Hill. The company was founded in 1996 and has handled revenue cycle work for physician practices and other healthcare providers for more than two decades. Its owners run the business directly. The firm says it keeps all work in-house and does not send accounts to outside contractors, which may matter to practices that want to know exactly who is handling their claims.

Core billing services

The company presents itself as more than a claims submitter. It covers the whole life of a claim, from first filing through payment and collection of patient balances:

• Claims submission: claims are filed electronically on the same day practice data arrives, and paper claims are sent when attachments are required
• Claims follow-up: staff review aging reports every week, find out why open claims remain unpaid and work to fix the problems
• Denials and appeals: staff prepare and file appeals when payers reject a claim
• Patient billing: once insurance has processed a claim, patients receive statements for copays, deductibles and coinsurance, and staff answer their calls about balances
• DME billing: experience with durable medical equipment such as diabetic footwear, orthotics and various braces
• Auto and workers' compensation claims: dedicated follow-up on these paperwork-heavy cases
• Credentialing: payer enrollment for new providers and updates when a practice changes, which may cost extra

Specialties and reach

Providence Management says it can take clients from any medical discipline. Its current clients work in podiatry, dermatology, allergy and immunology, cardiology, pain management, orthopedic surgery, physical therapy, chiropractic care, psychology, licensed clinical social work and DME supply. Its billing software is not limited to one state, and the firm reports active clients in New Jersey, Pennsylvania, New York, Delaware and California. That makes it an option both for South Jersey and Philadelphia-area practices and for out-of-state providers looking for a small, hands-on billing partner.

How it works with clients

Prospective clients get a free first consultation. The company will talk by phone or visit a practice in person to discuss how an arrangement would work, and it tailors services to each practice instead of selling a fixed package. Beyond billing, the firm works closely with its technology vendor. It can help practices choose and roll out an EHR system that works with its billing platform, which is useful for offices still comparing options or replacing an older system.

What sets it apart

For buyers comparing billing vendors, the main differences are the owner-run structure, a history going back to the mid-1990s, staff the company describes as experienced and long-serving, and its policy of never outsourcing work. It also has specific experience with DME, auto and workers' compensation claims, which many practices find slow to handle. That is worth weighing for specialty groups such as podiatry and orthopedic offices.