Medical Billing Companies & Consultants in Florham Park, NJ

Advanced Medical Practice Management, which operates under the name AMPM Billing, is an outsourced medical billing firm based in Florham Park, New Jersey. The company was founded in 2002 and serves two main types of clients: physician specialty groups and ambulatory surgery centers (ASCs). Clients range from a single doctor running a small office to a large surgical facility. Because its systems connect to client offices remotely, AMPM can take on accounts both in New Jersey and in other states.

How engagements work

Before a new client goes live, AMPM studies how the practice currently works and sets up procedures meant to keep disruption to daily operations low. Each practice gets an assigned account specialist who acts as its accounts receivable manager and works much like a member of the in-house team. The practice's own job is mostly to capture accurate patient demographics and daily encounter details, then send along any insurer or patient payment paperwork. AMPM also sets up electronic funds transfers and electronic remittance advice, which cuts down the paper mail that front-desk staff have to sort.

Billing services

The firm covers the full billing cycle, from registration through collections. Its published scope includes:

• Recording patient demographic information
• Procedure coding, charge entry and electronic claim submission
• Checking EDI reports and fixing rejected claims
• Posting payments and matching them to bank deposits
• Responding to payer and patient correspondence
• Following up on any claim still unpaid after 15 days
• Patient collections through monthly statements, letters and phone calls
• A separate phone line for patient billing questions
• Keeping a cash balancing report up to date

AMPM rolls its operating costs into one billing fee rather than charging for extras separately. The company says this fee covers the billing software, all EDI charges, patient statements and in-house collection calls and letters. It also includes a toll-free number for billing questions, a secure link for sending billing documents, a document storage platform for billing files, and nightly backups of data and documents.

Background and differentiators

AMPM says its billing staff have years of experience in the field, and some previously worked for health insurers. The company credits this payer-side knowledge with keeping its error and denial rates low. Employees get ongoing training as coding rules and industry requirements change. The company runs custom-built hardware and in-house software meant to move data quickly, keep it secure and meet HIPAA requirements. It also works with outside accounting and legal advisors who specialize in healthcare. AMPM puts heavy weight on persistent receivables follow-up and assigns a named staff member to chase each client's unpaid claims. Beyond day-to-day billing, the firm encourages providers to benchmark their practice's financial performance, much as they would track a patient's vital signs. For buyers comparing vendors, AMPM is best suited to specialty practices and surgery centers that want a dedicated account contact and a single fee covering billing costs.