Medical Billing Companies & Consultants in Dover, NH

Preferred Medical Billing, Inc. (PMB) is a medical billing company in New Hampshire. It has been in business since 1992 and handles billing for healthcare providers across New England. The company says it has recently started taking clients in California too. It describes its base as Southern New Hampshire and offers billing tailored to each practice, so providers can hand off claims work instead of running a billing department themselves.

Who PMB Serves

PMB works with practices of very different sizes. Clients range from a single provider working part-time to large groups with several offices and many clinicians. The company says it can bill for any type of medical practice and lists extra experience in these specialties:

• Family practice and podiatry
• Ophthalmology and optometry
• Physical therapy
• Dermatology and urology
• Psychiatry and counseling
• Nursing home care
• Diagnostic and ancillary services
• Pharmacy

Services and Approach

The work centers on electronic claims processing. PMB files claims every day to keep reimbursements coming in steadily. It says it can submit to all carriers in every state, including more than 400 that accept electronic claims, which matters for practices that see patients with many different insurers. After a claim goes out, PMB follows it up, tracks its status, and corrects and resubmits any claim that is rejected. It also prepares HCFA claim forms, prints and mails patient statements, and answers patients' billing questions so the front desk isn't interrupted.

Clients get monthly management reports to help them see how the practice is doing financially. PMB says practices can pay less in overhead because they don't need to buy billing hardware or software, pay for upkeep, or train staff. The company notes that billing in-house often takes a dedicated full-time employee. Outsourcing removes that payroll, along with payroll taxes, benefits, turnover, and supplies such as forms, envelopes, postage and toner.

What Sets It Apart

PMB's main selling point is its long track record. With more than 25 years in business, it pairs billing knowledge with in-house information technology skills. The firm says this lets clients use current electronic claims technology without having to buy it or maintain it. PMB also points out that clients are shielded from technology changes. It says outsourcing improves staff morale by taking difficult insurance company dealings off the team's plate, leaving clinicians and staff free to focus on patient care.

The company's own figures say clients can cut accounts receivable by roughly half to three quarters through electronic filing. It also says regular follow-up can raise practice income by a few percent. These are the company's claims, so buyers should ask for references. The website mentions HIPAA compliance and NPI information, as well as a password-protected reference area where prospective clients can learn about current customers.