Medical Billing Companies & Consultants in Bellevue, NE

Orion Healthcare Technology, Inc. is a Bellevue, Nebraska company that builds software and offers billing support for behavioral health providers. Its main focus is substance use disorder (SUD) and addiction treatment, mental health care, and peer recovery programs. Since it was founded in 1992, the firm has concentrated on bringing automation to this field. That makes it a specialist option for buyers who want one vendor that understands both clinical documentation and claims work for behavioral health.

Outsourced Billing and Revenue Cycle Support

Through its Orion Billing Service, the company takes on claim processing and patient accounting for counseling practices and treatment agencies. Each client works with a billing specialist assigned to its account. That specialist handles client data entry, statements, authorization tracking, claim submission, and follow-up on claims that have not been paid.

Orion describes its billing team as having more than four decades of combined experience. Practices can choose how much help they need, from limited support to full outsourcing. Services include:

• Full revenue cycle management and billing support
• Claims submission through Orion's clearinghouse
• Help recording payments and transactions
• Insurance credentialing assistance
• Authorization tracking and statement preparation
• Follow-up on unpaid or outstanding claims

The AccuCare Platform

The company's main product is AccuCare, a cloud-based electronic health record and practice management system. Clinicians and engineers designed it together. In 2003, Orion moved AccuCare online, and the company says it was the earliest browser-based record and billing platform built for addiction care with evidence-based treatment in mind.

The software covers intake screenings, assessments, admissions and discharges, appointment scheduling, treatment plans, session notes, electronic prescriptions, claims billing, and custom reports. Billing records update from completed progress notes, so claims can be prepared without entering the same information twice.

A Decision Support wizard lets agencies set up ASAM or other level-of-care placement criteria, including severity scoring and rules that guide the admission process. Data is stored on Microsoft Azure, and the system is built with HIPAA requirements in mind.

AccuCare is sold as a monthly subscription. Orion states there are no separate hardware costs, software installation costs, or support fees. Updates and backups happen automatically. Solo practitioners can try the software free for 14 days, while agencies sign up through the sales team.

Working With Clients

Orion says its customer support staff are all based in the United States and can help with billing, credentialing, clinical workflows, and technical problems. Phone support is available on weekdays during Central business hours. After hours, clients can use an online help desk with training videos and support tickets.

The company also offers staff training delivered remotely or in person, consulting on clinical and technology questions, data warehousing and integration, project management, and custom software development for grant-funded or organization-specific projects. According to Orion, it has helped hundreds of private practices get started.

The company's experience includes collaborative projects with SAMHSA, state and county governments, the Indian Health Service, and more than 3,000 provider associations. Clients quoted on its website include counseling practices and treatment centers, some of which have used AccuCare for over 20 years. For buyers comparing medical billing firms, Orion stands out for its narrow focus on addiction and behavioral health and for offering both its own EHR and outsourced billing services from a single company.