Medical Billing Companies & Consultants in Durham, NC

T.I.M.E. is a company that supports healthcare practices with billing, collections and related back-office work. It is aimed at independent physicians and small group offices that would rather concentrate on caring for patients than on administrative chores. The company states that its guiding aim is to act in the client's interest, safeguard revenue and lighten the burden of repetitive paperwork. It also reports more than 25 years of experience in the field.

Billing and collections

At the core of the business is a full billing and practice management service. The team submits and follows up on claims sent to a patient's first, second and third insurers, and it also handles statements sent directly to patients. The company describes this work as highly tailored, with the goal of improving cash flow and reducing what it costs to operate an office.

It also runs a creative collections program for the modest share of claims that stay open despite regular follow-up. In addition, it promotes electronic fund transfer for practices whose receivables have grown overdue even though the waiting room stays full.

Records, outreach and compliance

Document management is meant for doctors who pay to keep large stockpiles of older paper charts. The company converts those files into scanned images and stores them for the practice. Its well-care offering means it operates a practice's patient outreach, so contact with patients is maintained without adding to staff workload.

The company also provides material on HIPAA, the federal act that governs the privacy and portability of health information, and it advertises 100% compliance assurance. Its pitch is that a physician already carries heavy responsibilities and should not have to track each new Medicare rule personally.

Software, forms and supplies

Beyond services, the company offers products through its website:

• MedOffice, practice management software for medical offices
• DentOffice, a similar system designed for dental practices
• An EMR program whose Practice View screen gives a current snapshot of activity across the office
• Claim forms, including CMS-1500, CMS-1450 and ADA dental versions
• Standard and jumbo envelopes made for the CMS claim forms

Who it serves

The company speaks mainly to solo practitioners and small groups. Its messaging asks whether denied claims are draining income and whether a practice wants quicker payment and healthier cash flow. Prospective clients can request a demonstration of the software and services. For a small office wanting a single partner for billing, collections, record storage and supplies, this combined range is the company's main distinguishing feature.