Medical Billing Companies & Consultants in Ballwin, MO

Medtech, Inc. is a St. Louis, Missouri company that has worked in healthcare administration since its founding in 1993. It serves medical practices in two ways. It builds and sells its own practice management and billing software, and it runs an outsourced billing service for practices that would rather hand off claims and collections. Buyers can license the software for in-house use or have Medtech's billers handle the revenue cycle for them.

Software for Practice Management

The company's main product is the Medtech billing system, a full practice management package built on a stable database engine. It covers patient records, appointment scheduling, claims processing, electronic claim filing, receivables tracking, patient billing and links to electronic medical records. Other features include an accounting module, detailed reporting, document scanning, editable letter templates and electronic superbills.

Medtech says the software took over three years to build. Its screens, shortcuts and field order were revised many times so that office staff could learn the system quickly.

Outsourced Billing Service

Medtech's billing service is aimed at offices where front-desk and administrative staff have too many duties to chase unpaid claims. Its billers do only billing work, so they can give more time to each account and follow up on balances that busy in-house staff might write off. The service covers:

• Entering charges and posting payments
• Working accounts receivable and following up on unpaid claims
• Preparing paper claim forms, envelopes and patient statements
• Producing regular account reports
• Running a dedicated phone line for patients' billing questions, which cuts down on calls to the practice
• Holding quarterly meetings with the client to review the account
• Recommending fee changes based on what insurers pay for specific CPT codes at similar offices

How Engagements Work

Clients send Medtech a packet two or three times a week. It contains charges, copies of incoming checks and the matching explanation-of-benefits documents. Medtech asks for photocopies only, so the practice keeps and deposits its own checks. As part of the service, Medtech installs its software on the practice's computers at no extra cost.

This lets staff use the scheduler and see up-to-date patient account information during visits. The only requirement is a broadband internet connection of DSL speed or better. Fees are based on a share of the money actually collected rather than the amount billed, so Medtech's earnings depend on the practice's results.

Background and Differentiators

Medtech's founders worked in medical practice management for more than a decade before launching the company. Its staff of programmers, technical writers and support specialists combines healthcare and software experience. The company says it can serve many kinds of healthcare providers rather than a single specialty.

Its main strength is that the same firm writes the software and performs the billing. Practices that outsource get a tested scheduling and records platform along with the billing work. Practices that bill in-house can buy the same software and keep everything internal.

For Missouri practices that want a local vendor offering both software and billing labor, Medtech provides direct contact with the people who built the system.