Medical Billing Companies & Consultants in Constantine, MI

Overview

Genesis Medical Billing LLC, which goes by Gen Med, is a medical billing firm based in Constantine, Michigan. Its work is aimed at behavioral health practices, and it positions itself as a partner for therapy providers who want to devote their attention to clients instead of claim forms. The company says its method rests on accuracy, openness and regular communication, so that a practice's revenue cycle keeps flowing without interruption.

Services

Gen Med sells a single, all-inclusive revenue cycle package. It is designed to accompany a practice from the first onboarding steps through to the collection of payment. The package includes:

• Credentialing of providers with insurance payers
• Eligibility and benefit verification
• Setup of the practice's EMR system
• EFT, ERA and EDI enrollment
• Clean claim submission
• Correction of scrub errors and coding accuracy checks
• Denial follow-up and claim resubmission
• Payment posting
• Insurance accounts receivable and patient collections
• Appeals and compliance preparation

Working Arrangements

All billing takes place within the client's own EMR, which the company says gives providers full visibility into what is happening with their accounts. Clients receive a weekly billing report, a monthly invoice with an itemized breakdown, and a quarterly newsletter that shares payer updates and practical tips.

Providers can meet with their biller whenever needed, or set up a standing meeting on a weekly, every-other-week or monthly basis. Compensation is tied to claims that actually get paid, and there is no startup charge. Interested practices can book a free consultation to talk through the service.

Leadership and Team

Founder and CEO Alicia Banta leads the company. She is a Certified Professional Coder through AAPC and also holds the Billing Specialist Coding Specialist credential from the American Medical Certification Association. In 2018 she shifted from accounting into healthcare administration, working in outpatient registration while completing a medical billing and coding certificate at Purdue University Global. She focuses on mental health and ABA billing and serves as president of the AAPC chapter in Kalamazoo.

The rest of the team brings a wide range of experience:

• Sara Schuler, Director of Revenue Cycle, grew up in Indiana, earned associate degrees in education and science at Ivy Tech Community College, and intends to pursue certification as a medical biller.
• Jill Thompson, medical billing specialist, began as an elementary school teacher and then spent sixteen years in administrative work at a South Bend hospital. She completed the AAPC billing and coding course in December 2024.
• Jill Sechrist, patient collections coordinator, co-owned and ran a business for over two decades before relocating from Indiana to Michigan. She holds a bachelor's degree from Indiana University in Bloomington.
• Emily Leasure, operations manager, founded and grew businesses in the beauty and retail sectors. She is working toward the Certified Professional Biller credential and plans to follow it with coding certification.
• Abigail Manns, provider onboarding specialist, entered healthcare through hospital registration and later moved into surgery scheduling, drawn to billing by the option of working from home.

Client Feedback

Reviews from the company's Google listing, displayed on its website, portray a quick, dependable and careful team. Several reviewers say they turned to Gen Med after disappointing experiences with earlier billing providers. Another commends the founder's close attention to detail and her readiness to tackle hard problems so that providers are paid.