Medical Billing Companies & Consultants in Greenbelt, MD

Operating under the legal name Aura Consulting LLC, Aura Practice Management is a Greenbelt, Maryland company that handles billing on behalf of healthcare providers. Its clientele consists of independent doctors, dental offices and multi-provider groups.

Most of its business comes from the greater Washington area, meaning Maryland, the District of Columbia and Northern Virginia, though practices located elsewhere in the country may also sign on. Within Virginia, the firm lists Alexandria, Arlington, Fairfax, Reston, McLean and Herndon as locations it covers.

Billing and Revenue Cycle Services

Aura is equipped to run every stage of a provider's reimbursement process, starting with confirming insurance before a patient arrives and ending once the last dollar has been received. Claims go to private insurance carriers, Medicare, Medicaid and niche payers alike. Additional offerings round out the core service:

• Billing for medical and dental practices regardless of specialty
• Complete management of the revenue cycle, from recording charges and applying payments to chasing claims that remain open
• Handling of rejected claims, with investigation into why they failed and submission of appeals
• Verification of patient coverage and benefits ahead of scheduled visits
• Electronic submission of claims along with monitoring of their progress
• Assignment of ICD-10, CPT and HCPCS codes by credentialed coding professionals
• Arranging direct deposit of payer reimbursements through EFT enrollment
• Storage of patient records and off-site backup of office data
• Advisory work for practices on appointment scheduling, employee instruction, process evaluation and tracking of key performance indicators

How Engagements Work

Prospective clients are typically offered a no-cost assessment of their present billing results. The goal of this assessment is to uncover revenue that is slipping away, after which Aura prepares a proposal built around that particular office.

When a practice comes aboard, Aura's staff link into the clinical records or scheduling platform the office already relies on, then walk the front-desk and administrative personnel through the revised procedures. According to the company, this transition generally wraps up within five to seven business days.

After launch, Aura targets submission of claims within one day and works actively on any rejections. Each client receives a monthly results report and is assigned a single point of contact for account matters. Agreements can be arranged for brief or extended terms. Practices nearby are welcome to schedule a face-to-face meeting at the Greenbelt location.

Specialties and Compliance

The coding staff at Aura is experienced across many fields of medicine and dentistry. On the medical side, this spans cardiology, internal medicine, family medicine, pediatrics, orthopedics, OB/GYN, dermatology, neurology, mental health, physical therapy, urgent care, radiology and ophthalmology. Dental fields include general dentistry, oral surgery and orthodontics.

One of the testimonials the company publishes comes from a licensed clinical social worker, indicating that behavioral health clinicians are part of its client base. Regarding security, Aura states that its workflows meet HIPAA standards, that it executes business associate agreements, that data is sent using 256-bit encryption and that employees complete compliance training annually.

The firm also reports that it stays current on CMS regulations, revisions to ICD-10 and the requirements of Maryland Medicaid.

Background and Differentiators

Aura reports over two decades of experience in the field and notes that it is backed by a well-established franchise network. The company additionally indicates that it carries full insurance coverage. Its stated benchmarks are a first-submission claim acceptance rate exceeding 96 percent and accounts receivable that average fewer than 30 days outstanding. For providers weighing different billing partners, Aura emphasizes in-region support throughout the DC area, a complimentary initial assessment and flexible contract terms as its chief advantages.