Medical Billing Companies & Consultants in South Easton, MA

Overview

New England Medical Billing, known as NEMB and legally operating as New England Medical Billing Group LTD, is a revenue cycle and receivables management firm based in South Easton, Massachusetts, a short drive from Brockton. The company has been operating since 1993 and concentrates its work on three client groups: ambulance and EMS providers, school districts that claim Medicaid reimbursement, and specialty medical clinics. Its stated purpose is to make healthcare reimbursement simpler for organizations that would rather spend their time on patient care, education or emergency response than on claims paperwork.

In 2017 NEMB joined VSS Medical Technologies, a group of affiliated companies. This widened its reach across the United States and gave it more technology and service capacity. According to the company, the combined organization now supports more than 250 clients, with about 80 billing professionals plus roughly 75 other staff across the VSS companies, all located in the US. The team includes certified coders and certified medical reimbursement specialists, along with dedicated compliance personnel and in-house IT staff who help clients set up software and connect it to their other systems.

Services and specialties

• School-based Medicaid claiming for districts taking part in the AAC and DSC programs, handled with attention to both HIPAA and FERPA privacy rules. Staff in this area average more than a decade of experience.
• Billing for ambulance, EMS and other medical transportation, serving agencies, private transport companies and municipalities that need predictable revenue to fund emergency services.
• Specialty clinic billing that aims to reduce the coding errors, late submissions and staffing shortfalls that cut into clinic revenue.
• Medical coding, claim validation, denial follow-up and accounts receivable management.

How NEMB works with clients

The firm publishes a set of service commitments that give buyers concrete benchmarks. Incoming claims are checked by rules-based software within three business days, and validated charges go to payers within 48 hours. NEMB targets an average clean-claim rate of at least 97 percent. It aims to handle denials, rejections, client questions and rebill requests within about two days. For receivables older than 90 days, it sets month-end goals of zero percent for school Medicaid and 12 percent or less for ambulance and specialty clinic accounts. If those averages are missed over a 12-month period, a discount applies under the contract.

When a client wants a fast start, onboarding can be completed about 30 days after the agreement is signed. NEMB provides its practice management software free to clients who use its system. Where feasible, it also links its billing platform to a client's EHR or documentation system at no added charge. Training is offered both in person and online. The company also offers SimpleNote, a platform with its own client login and support channel.

What sets it apart

For buyers in the Brockton area, NEMB combines local roots with national scale: more than three decades of Massachusetts experience, a fully domestic workforce and the backing of a larger affiliated group. Because it focuses on schools, emergency transport and specialty practices, it may suit organizations in those sectors that want a partner with program-specific knowledge and published performance guarantees.