Medical Billing Companies & Consultants in Framingham, MA

Comprehensive Practice Management, known as CPM, is a medical billing and practice management firm based in Framingham, Massachusetts. Its office is on Route 9, about 20 miles west of downtown Boston. The company handles the business side of patient care for healthcare providers. It takes on the billing and collections work that often pulls physicians and office staff away from clinical duties. Buyers in the MetroWest and Greater Boston area will find a local, long-established vendor rather than a national outsourcing operation.

Background and History

CPM has been in business since 1984, which gives it four decades in the healthcare revenue field. It started out doing several things at once. It worked as a practice management company, sold its own medical billing software and also resold computer hardware to medical offices. Over time it narrowed its focus. Today it concentrates on outsourced billing and practice management services instead of technology sales. That history means the team knows both sides of medical billing, the software that runs it and the day-to-day work of getting claims paid. The firm is organized as a corporation and is listed as Comprehensive Practice Management Corp.

Services

CPM's services cover the full path from submitting a claim to collecting the payment. Its main offerings include:

• Medical billing for professional services
• Collections on outstanding medical balances
• Insurance claims processing
• Healthcare accounts receivable management
• Revenue cycle management
• General medical practice management support

Taken together, these services let a practice hand off most of its back-office financial work to one vendor. A practice doesn't have to split these tasks between in-house staff and several outside contractors.

Who CPM Serves

The firm doesn't limit itself to a single specialty. It says it supports practices across medical specialties and sub-specialties. Its clients include primary care physicians, multi-provider medical groups, clinics and solo practitioners. This range may suit a small independent office that wants to stop billing in-house. It may also suit a larger group looking for a regional partner that is familiar with Massachusetts payers and practices.

Working With CPM

CPM's website includes a section about its mission, a list of current billing clients, client testimonials, a page of frequently asked questions about outsourcing and a blog. These give prospective clients a way to learn how the company works before contacting it. The office keeps standard weekday business hours, so clients can reach staff during the hours their own front desks are open. For buyers comparing medical billing companies, CPM offers a mix of long experience, a broad specialty scope and a local Massachusetts office.