Medical Billing Companies & Consultants in Zionsville, IN

Veracity Medical Billing is an outsourced revenue cycle firm based in Zionsville, Indiana, a short drive from Carmel. It works with physicians and medical practices that would rather hand off claims and collections than manage them with in-house staff. Billing is the company's sole line of business, and it presents itself as a long-term partner to practices rather than a vendor that simply sends paperwork to payers.

Services

The firm offers two main engagements, plus support work that sits inside its billing service:

• Full service medical billing, which covers preparing and submitting claims and handling the work that follows
• Billing process consulting for practices that want an outside review of how their billing operation runs
• Collections on outstanding balances as part of the outsourced arrangement
• Coding knowledge applied to claims, which a long-standing client describes as a strength
• Ongoing work to keep receivables low and recover what each practice is owed

The company does not list physical products or resold software. Its offering is a service delivered by its own billing team.

How engagements work

New clients go through a five-stage onboarding. It starts with a no-cost consultation, requested by phone or through the website. The team then studies how the practice operates and designs a billing approach to fit it. Next, the firm puts that approach in place and takes over the billing workload.

The stated aim is that the practice gets staff time back and receives payment sooner. Veracity also offers a free downloadable report for practices looking at ways to recover revenue and save time. Office hours are weekdays during standard business hours.

Why practices outsource to the firm

Veracity argues that a dedicated outside team has practical advantages over in-office billing staff. Collections are not disrupted by employee turnover, sick days or vacations. Billers are never pulled away to answer phones or handle front-desk tasks. Because the firm does nothing but billing, practices get focused attention on their accounts. The company says these factors lead to quicker collections and a higher share of charges collected.

It also lists wider benefits for client practices:

• Lower overhead
• Stronger revenue
• Faster turnaround on receivables
• Better patient satisfaction
• More clinician time available for patient care

Background and approach

The team has more than twenty years of experience in medical billing. Staff invest in ongoing training to keep up with changes on the business side of healthcare, and the company stresses that it aims to earn each client's trust every day. It ties its own success directly to the financial health of the practices it serves.

One physician testimonial on the site describes a relationship of more than ten years and praises the firm's billing and coding skill and its persistence in pursuing money owed. Buyers in the Carmel and greater Indianapolis area who want a local, billing-only partner with a consultative onboarding process may find Veracity worth considering.