Medical Billing Companies & Consultants in West Lafayette, IN

Salud Revenue Partners is a revenue cycle management firm headquartered in West Lafayette, Indiana. It works mainly with hospitals and health systems that want outside help with billing, collections and coding. Former healthcare chief financial officers founded the company more than ten years ago, together with coding and compliance specialists.

The firm reports over 60 client engagements covering receivables, claims work, coding, compliance and patient collections. Although its office is in the Lafayette area, it serves provider organizations across the country.

Medical billing and revenue cycle services

Salud groups its work into several solution areas that clients can engage separately or together:

• Accounts receivable management, from complete outsourcing of the business office to targeted AR follow-up, wind-down of legacy receivables after a system change, and recovery of denied claims
• Zero-balance review, a contingency-based service that re-examines closed claims against payer contracts and policies to find underpayments and lost revenue
• Coding and compliance support meant to fill staffing gaps and reduce denials caused by coding errors
• Patient financial care, an approach to self-pay collections that aims to raise the share of accounts collected while protecting the patient relationship

For receivables work, the firm says all of its claims staff are based in the United States. It also keeps a dedicated department for payer relations. Client systems and data remain the system of record, which the company presents as a way to limit the load on hospital IT teams during onboarding. Salud cites SOC 2 compliance and recurring HIPAA training for staff who handle protected health information. Hard-to-resolve claims go to specialized workgroups that focus on particular problem types.

Technology and approach

Salud's main technology is SaludSynapse, an AI-enabled platform the company built itself instead of assembling it from third-party pieces. The tool is designed to anticipate how payers will act and to help staff master payer rules. Its automated scrubbing catches erroneous claims, denials and payments that fall below contract terms. Analytics then check what was paid against what contracts require. The company stresses the ethical use of artificial intelligence and names openness, fairness, accountability and privacy among its priorities.

Reported results

Salud publishes case studies with specific outcomes. One involved an independent urban safety-net hospital that lost much of its revenue cycle staff just before the pandemic. Salud took over its financial services and reports a 22 percent drop in AR, a 56 percent cut in bad debt and a 45 percent rise in charity care.

In a zero-balance engagement with a 10-hospital system, the firm says it identified $43 million in underpayments, appealed $26 million and recovered $21 million. It also cites net revenue gains of 3 to 5 percent and first-pass claim resolution above 95 percent.

Testimonials on its site come from revenue cycle leaders at Atrium Floyd Medical Center in Rome, Georgia, and UnityPoint Health Memorial Hospital in Carthage, Illinois.

Leadership

Founder, President and CEO Jesse Ford leads the company and presents himself as an executive familiar with the pressures hospital CFOs face. The wider leadership team includes:

• an AI strategy leader
• a chief operations officer
• a data science leader
• an executive vice president of business development with about 35 years in healthcare revenue cycle
• a vice president of quality and service excellence with four decades in the industry

A regional business development team handles new clients. The firm markets itself as an alternative to large national RCM vendors.