Medical Billing Companies & Consultants in Newburgh, IN

Med-Star Billing Group is an outsourced medical billing firm based in Newburgh, Indiana, a short drive east of Evansville. The company handles billing and claims work for physician offices in both Indiana and Kentucky, with a particular focus on small and mid-sized practices that want to hand off revenue cycle tasks rather than staff them internally.

It positions itself as a firm compact enough to give each client individual attention while still having the capacity to take on substantial claim volume.

The firm belongs to the American Academy of Professional Coders (AAPC), and its staff includes AAPC-certified members. Its stated goal is to let practices redeploy their own personnel, reduce overall billing expense and improve cash flow, so physicians and their teams can keep their attention on patient care instead of insurance paperwork.

Services

Med-Star takes responsibility for the full claim lifecycle, from initial submission through collections follow-up, and says it can support practices of any specialty and any claim volume. Its published service offerings include:

• Charge entry and payment posting
• Electronic and paper claim submission
• Filing with secondary and tertiary payers
• Appeals and refiling of corrected claims
• Electronically generated patient statements
• Patient accounting and accounts receivable management
• Comprehensive reporting
• Electronic document imaging and data backup
• HIPAA-compliant processes and systems
• Coordination with collection agencies

Collection services themselves are offered through an affiliated company, MPCS, while Med-Star coordinates collection efforts according to each practice's own protocol.

How they work with clients

Most claims are transmitted electronically, which the company says shortens reimbursement time; in some instances insurer payments arrive within about a week. Before a claim goes out, staff check patient coverage and eligibility whenever they can, aiming to keep denials caused by bad data to a minimum.

Each open claim is revisited on a 14 to 21 day cycle until it is settled, and every explanation of benefits is posted line by line so that reimbursement for individual procedures can be reviewed and pursued if it looks short.

The firm cites AAPC estimates that physicians can lose four to eight percent of revenue when secondary claims and similar follow-up tasks fall through the cracks, which is the gap its process is designed to close.

Every client practice is assigned a dedicated account manager, and the account management team is cross-trained across all the specialties the firm handles. Med-Star pitches this as protection against disruptions that hit in-house billing departments, such as a key biller resigning, taking unexpected leave or performing inconsistently, giving practices a steadier and more predictable revenue cycle.

What sets them apart

For practices weighing a move to outsourced billing, Med-Star offers a no-cost review of current billing processes to show where improvements could be made. Its website also includes a billing self-assessment covering topics such as electronic submission, software and clearinghouse costs, HIPAA and ICD-10 compliance, fee levels and self-pay billing, along with an ICD code converter tool.

Buyers in the Evansville area looking for a regional, AAPC-affiliated billing partner serving practices in Indiana and Kentucky may find its combination of local presence and hands-on account management a good fit.