Medical Billing Companies & Consultants in Bloomington, IN

MedPro Services Inc is a medical billing company based in Bloomington, Indiana, that supports physician practices with revenue cycle work and has particular depth in orthopedics. Rebecca Kieffner founded the firm in 2002. Its stated aim since then has been to pair dependable service with modern technology, so that healthcare becomes a simpler and more affordable exchange between providers and patients.

Reach and Experience

The company serves providers throughout the United States. Its location pages call out Illinois, Indiana, Ohio, New York, Florida, New Jersey and California. The billing team is based in the country, and the firm reports more than 30 years of combined coding and billing experience. Staff backgrounds extend beyond orthopedics to foot and ankle care, rehabilitation therapy and related surgical specialties. Coders work from current CPT and ICD-10 standards.

Why Orthopedics

MedPro argues that orthopedic billing is among the harder specialties because of the sheer range of procedures and services involved. It cites figures suggesting that roughly 37 percent of orthopedic surgery claims are coded incorrectly, and that more than 28 percent of claims are rejected as a result. Its answer is accurate coding from the start and the removal of repeated steps in the billing cycle, which it says leads to meaningful revenue gains.

Services

• Medical billing and coding for practices of various sizes
• Orthopedic billing intended to lower denials and raise reimbursement
• Recovery of aged and legacy receivables, including balances past 180 days
• Accounts receivable management and collections
• Data entry for demographics, insurance, charges and payment posting
• Provider credentialing and payer enrollment
• Administrative support and billing consulting
• Guidance on practice setup and software

Approach to the Work

The firm presents its data entry process as a set of checks and balances. Staff verify each patient's current insurance cards and confirm the proper order of primary, secondary, tertiary, auto and workers' compensation coverage. Practices may send superbills to be posted, or MedPro's billing software can link with an EMR or EHR to capture charges remotely. The team has worked across many software platforms and with offsite clients.

Payment handling is largely automated. Contracted fee schedules are loaded into the practice management system so underpaid claims stand out quickly. Waystar electronic remittance advice drives insurance payment posting, while eBridge Document Solutions is used to post checks and cash by hand. Clients can also offer patients a secure web portal for paying bills, including outside business hours.

For credentialing, specialists manage the full cycle: verifying qualifications, submitting documents, following up with payers and tracking renewal dates. MedPro says its long-standing payer relationships help applications move more smoothly. A practice can hand the work over entirely or be taught to maintain provider credentials in-house. For older receivables, the company takes on accounts that internal staff have been unable to resolve, aiming to bring in revenue already earned but not collected.

MedPro also trains its own billers and coders, most of whom build skills through hands-on work. Practices curious about their current claims processing costs can request a free quote with no obligation. The company is likely to suit orthopedic and musculoskeletal groups seeking a domestic team, as well as those needing old receivables cleaned up alongside regular billing.