Medical Billing Companies & Consultants in Boise, ID

Idaho Medical Solutions, known as IMS, is a Boise-based firm that handles billing and coding work for healthcare providers. The company is independently owned and run from Boise. It works as an outsourced partner for physician practices that want help with claims, collections and accounts receivable but don't want to build a large in-house billing department. Its clients have included physicians practicing on their own as well as multi-provider groups.

Services offered

IMS describes itself as a full-service operation, but practices don't have to take the whole package. A client can outsource everything or choose only the functions it needs. The services cover the full revenue cycle:

• Procedure and diagnosis coding (CPT and ICD)
• Daily posting of charges and payments
• Electronic submission of insurance claims
• Follow-up with insurers and tracking of denied claims
• Preparing, filing and tracking appeals with carriers
• Generating patient statements
• Monthly accounts receivable reports
• Provider credentialing
• An inbound call center that answers patient questions
• Periodic audits of charts
• Consulting, plus training for practice owners and staff

Technology and working model

IMS offers a cloud-hosted, software-as-a-service platform that combines billing software with an electronic health record and a scheduling tool. For practices that use a different EHR, the firm can set up HL-7 connections with compatible systems so data flows between platforms.

Practices that already have their own practice management software don't need to switch, because IMS staff will log in and work inside the client's existing system. A clinic can either keep its current tools or adopt the platform IMS provides.

The company sees itself as an extension of the client's business office. It acts on the practice's behalf with payers and manages receivables as a strategic partner. It says it focuses on keeping up with industry changes and on being easy to reach for the providers it serves. Its goal is to make each practice more efficient and more profitable.

Background and credentials

IMS reports close to twenty years of experience working with physician practices. It was founded by Kathleen Lewis, who co-owns the business and has worked in billing and coding for more than two decades. She earned a Bachelor of Science degree from Boise State University in 1997 and became a Certified Professional Coder (CPC) in 2000. This matters for buyers who want coding accuracy and audits overseen by a certified coder, not just someone with billing experience.

For Idaho practices comparing billing vendors, IMS stands out for three reasons. It is locally owned in Boise, its founder holds a CPC credential, and clients can choose anything from a few separate tasks to fully outsourced billing. That work can run on the firm's own cloud platform or on the software a practice already uses.