Medical Billing Companies & Consultants in South Windsor, CT

Massconn Medical Billing is a revenue cycle management firm based in South Windsor, Connecticut. It handles outsourced billing, credentialing and receivables work for healthcare providers of all sizes, from solo offices to larger groups, and serves clients across the United States. Its website says the company has operated since 2005, and its billing staff have more than fifteen years of experience across many specialties.

Core Billing and Revenue Cycle Services

Massconn's main work is end-to-end claims handling. The firm describes four steps: entering and verifying demographic and charge data, submitting claims, posting payments, and working on denials. Its coders follow CPT and ICD-10 compliance rules. The service is meant to replace in-house billing staff, which can cut a practice's payroll and overhead.

Massconn publishes its own performance figures, including collection ratios above 95 percent, a first-pass clean claim rate of 99 percent, a turnaround of about 24 days, and a 30 percent drop in A/R. Buyers should treat these as the company's own claims.

• Full-service medical billing and coding
• Revenue cycle management, including cash recovery and denial reversal
• Accounts receivable follow-up
• Provider credentialing and payer enrollment, including primary-source verification
• Business intelligence reporting
• Billing for durable medical equipment (DME)
• Patient help desk support

Care Management and Virtual Care Billing

Massconn also bills for newer Medicare care-management and virtual-care programs. It has dedicated teams for remote patient monitoring (RPM), chronic care management (CCM), principal care management (PCM) and transitional care management (TCM). Its goal is to help practices use the right CPT codes and get paid on time.

For TCM, the firm offers a telehealth platform, and its care staff can work alongside a practice's own employees, on either Massconn's system or the client's. The firm also bills for telemedicine visits more generally. This makes it a possible fit for chronic-care practices and providers with large virtual caseloads.

How Engagements Work

Prospective clients can start with a free practice audit. Massconn reviews the practice's billing performance, finds where revenue is being lost, and suggests a billing strategy. The firm also helps physicians set up new practices, including credentialing and enrollment before the first claims go out. Clients get financial reports every week and every month. Services are billed as a monthly fee, and the office is staffed weekdays.

What Distinguishes Massconn

Massconn combines standard billing with credentialing, A/R recovery, audits and care-management billing, so a practice can hand over most of its revenue cycle to one vendor. It works with many specialties rather than one niche and takes on both small and large practices. The company itself suggests that buyers comparing billing firms should check specialty experience, ask for physician references and read online reviews before signing.