Medical Billing Companies & Consultants in Middlefield, CT

Overview

Legacy Practice Solutions is a Middlefield, Connecticut firm that handles revenue-cycle work for physicians and dentists. Its core offering is outsourced billing to insurers and patients. Around that it has built a small set of related practice-management services, including electronic records software, a collections program and credentialing support for providers.

The company presents itself as a single point of contact for the business side of a clinical office, so that clinicians and their staff can spend less time on claims and paperwork.

Billing services

The billing team takes on the full claim lifecycle for client offices across Connecticut. According to the company, its work covers:

• Submitting claims to a patient's first, second and third insurance carriers
• Following up with each of those payers until claims are resolved
• Recording payments against both insurer and patient accounts
• Monitoring unpaid claims and supplying documentation requested by payers
• Working with the practice to fix claims flagged as incomplete so they can be adjudicated
• Producing patient statements and pursuing outstanding patient balances
• Handling workers' compensation, rehabilitation and durable medical equipment claims that need attachments
• Delivering detailed reporting with charts and graphics that track each claim and the office's productivity

New clients begin with a free consultation, and an inquiry form on the billing page asks prospects to describe their office and what they need.

Software, collections and credentialing

Beyond billing, the firm provides EMR/EHR software and states that it makes MedOffice software available to clients without charge. The EMR is described as offering charting templates and pop-up text to speed documentation, built-in messaging, task lists and shared scheduling, and a learning curve short enough that new staff can adapt within a few hours.

The company also references support for the Quality Payment Program. Its collections service uses a flat-fee model in which delinquent patients and insurers remit payment straight to the practice rather than to an agency.

Practices choose when collection activity begins and ends and whether each account is approached gently or more firmly, which the company positions as a way to protect patient relationships; it cites potential reductions of up to 30% in internal costs and up to 50% in collection costs. Credentialing for ambulatory healthcare providers rounds out the lineup.

Background and leadership

The business is owned by Alison S. Perrin, who holds the CFP® and APMA™ designations. Before turning to practice billing, she worked for more than two decades in financial planning, and she says that seeing the money pressures faced by her physician husband and his colleagues led her to start the company.

That background shapes the firm's emphasis: beyond getting claims paid, it aims to help clinicians improve reimbursement, gain a clearer picture of practice finances and work toward longer-term financial stability.

For buyers comparing billing vendors, Legacy Practice Solutions is notable mainly for serving both medical and dental offices, for pairing billing with included software and a direct-pay collections approach, and for an owner whose training is in financial planning rather than coding alone. It operates from a single office in Middlefield and focuses its marketing on practices in Connecticut.