Medical Billing Companies & Consultants in Bridgeport, CT

Compass Medical Billing Services is a revenue cycle management firm based in Bridgeport, Connecticut. It handles billing, coding, credentialing and collections for physician groups and specialty practices. The company says it has worked with medical offices since the 1990s, which gives it more than thirty years in the field. Its main market is practices of small to moderate size, but its recovery programs also cover larger groups and hospital settings.

Its core offering is outsourced management of the whole reimbursement process: verifying patient eligibility, capturing charges, assigning codes, submitting claims, posting payments, working denials and reporting results. The firm pairs a predictive AI tool with human specialists, and each client gets a group of five people. The company reports first-pass claim acceptance of about 98 percent and a net collection rate near 96 percent. Claims usually go out the same day or the next. Staff work inside a range of EHR and practice management platforms, so clients don't have to change systems.

Service lines

• Medical billing and coding by CPC-certified coders
• Full revenue cycle management, including denial management
• Provider credentialing, enrollment and payer contracting
• A/R recovery, underpayment audits and insurance discovery
• Consulting, including chart audits, compliance plans and E/M coding training
• Reimbursement rate negotiation and fee schedule benchmarking
• Out-of-network billing in line with the No Surprises Act
• Practice analytics and financial reporting

Specialties are a recurring theme. Compass runs dedicated programs for four groups. The first is ambulatory surgery centers, covering ENT, orthopedics, OB/GYN, urology, general surgery and pain management. The second is surgical practices that need careful handling of modifiers and global periods. The third is urgent care clinics billing under place-of-service 20. The fourth is mental and behavioral health providers, including therapists, psychiatrists and IOP, PHP and addiction treatment programs. For behavioral health, the firm says its work follows HIPAA, MHPAEA and 42 CFR Part 2, and it pays attention to telehealth modifiers. Plastic surgery and wound care are also listed among the specialties it serves.

The credentialing team prepares applications, makes follow-up calls, fixes deficiencies and handles payer enrollment in every state, following NCQA and URAC standards. Clients get one account manager, portals for providers and practice managers, automated renewal alerts and secure document storage. Billing is pay-as-you-go with no long-term commitment. For contracting, staff review agreement terms before renewal, negotiate language and rates with the client's approval, and keep a reference file that compares contracted rates against benchmarks.

For underpaid accounts, the firm asks for EOBs from a practice's most difficult payers. It then checks up to three years of payments against contract terms or out-of-network benefit levels, sorts the shortfalls by how collectible they are, and starts pursuing them within about ten days. There is no upfront fee for this work, and the company says it has recovered more than $8.5 million in underpayments for clients. A separate insurance discovery service looks for unknown active coverage on self-pay accounts for labs, FQHCs, ambulance providers and emergency departments.

For buyers, a key difference is the firm's performance pledge. It promises a 10 to 15 percent revenue increase and backs this with a 30-day refund guarantee. Its consulting packages can be scaled to fit practices of different sizes and budgets.