Medical Billing Companies & Consultants in Sunland, CA

Operating under the names Certified Healthcare Billing and CHB Medical Billing, this California company handles reimbursement on behalf of physician groups and other care providers that prefer to outsource the task. Its client base runs from modest independent offices to groups tied to hospitals. Dedicated web pages target practices across six western states: California, Arizona, Nevada, Oregon, Washington and Idaho.

The heart of the business is end-to-end oversight of the money a practice earns, from the first claim to the final deposit. A single domestic staff carries out every step, which spares clients from coordinating multiple outside contractors. The company's offerings cover:

• Preparing and transmitting insurance claims electronically
• Assigning procedure and diagnosis codes
• Overseeing the full revenue cycle
• Investigating and overturning rejected claims
• Enrolling and credentialing providers with payers
• Pursuing unpaid balances in accounts receivable
• Recording incoming payments
• Billing assistance tailored to small offices
• No-cost reviews of a practice's billing performance

CHB serves a broad mix of fields. Among those it highlights are hospital billing, urology, pediatrics, gastroenterology and endocrinology, along with practices focused on bones and joints, heart conditions, skin, behavioral health, women's reproductive care and adult general medicine.

Its sign-up form names still more options, including allergy and asthma, ear-nose-throat, family and primary care, kidney care, neurology, neurosurgery, cancer care, vision, foot and ankle care, physical therapy, urgent care and emergency medicine.

Client endorsements published by the company come from a physician treating children's heart conditions, an optometry practice with a relationship lasting over a decade, an emergency medicine group and a consulting organization in the healthcare sector, suggesting the firm has worked in both clinic-based and acute settings.

One reviewer singles out the staff's familiarity with the PCC electronic health record, and CHB maintains a page describing the record systems it supports.

The client relationship

Most new accounts begin with the complimentary review. A practice supplies its field and an estimate of what it collects each month, and CHB answers with a tailored rate that reflects specialty, how many claims are filed and which insurers pay them. Prospects are under no commitment to proceed.

Rather than a fixed fee, CHB takes a share of the dollars it actually brings in, meaning its income grows only when the practice's does. Once a client is set up, claims are transmitted electronically on each working day, and staff screen them for mistakes beforehand to hold down rejections.

Clients describe frequent status reports, more understandable financial statements and billers who respond promptly to questions.

Standing and results

According to CHB, its processes satisfy HIPAA requirements at every stage, from registering a patient to logging a payment. The firm states that it holds Better Business Bureau accreditation and is undergoing an outside SOC 2 Type II examination.

It claims that practices typically gain roughly a quarter more revenue after moving to its service, that close to 99 percent of the claims it files go through without errors, and that its cumulative submissions top one billion dollars. These numbers are self-reported and have not been verified by any third party.

Beyond its core services, the company publishes a blog on billing topics, a page of common questions and job listings. Its primary office sits in Sunland, a community within the Los Angeles area.