Medical Billing Companies & Consultants in Santa Clara, CA

Banyan Solutions Inc. is a Bay Area healthcare office support company that works with physicians, clinics and hospitals across the United States. Its two main services are outsourced medical billing and medical transcription, both delivered online. It has run this way for more than twenty years and pitches itself as a single provider for practices that want to hand off their paperwork and their revenue cycle.

Medical Billing Services

Banyan's billing service is meant to take day-to-day reimbursement work off a practice's hands. That includes coding, submitting claims to insurance carriers and keeping up with HIPAA rules that keep changing. The company says its goal is to cut a practice's billing costs and speed up payment, so physicians can spend more time with patients. Its main billing offerings include:

• Full medical billing and coding
• Billing and collections handled by an experienced in-house team
• Follow-up and appeals on denied claims
• Electronic and online billing through a Windows-based practice management system
• Online patient scheduling and data protection services

The company says its billing and practice management platform is easy to learn and costs less than what many competing billing firms charge.

How Banyan Works With Clients

Banyan does not lock clients into long-term contracts. Practices pay only for the work actually done. Clients also don't have to buy equipment up front, because everything runs on Banyan's hosted systems and staff simply log in. The setup can connect to a practice's current electronic medical record system. Support is available online at any hour, including overnight.

Software and Transcription Tools

The company builds its own software. MediCharts is its workflow platform, which lets clients edit, search, archive and template patient records over a secure connection, and add their own logo to documents. SecureFAX automatically sends finished records to referring physicians without using the office's printer or fax line.

SecureSIGN handles electronic signatures and locks each document once it is signed so it can't be changed. Transcriptions come back within 11 hours, and doctors on Banyan's staff check them for accuracy before they are released. The process is designed to be completely paperless.

Background and Security

Banyan was founded by a team of physicians and software engineers with experience in both billing and transcription. According to the company, its security goes beyond HIPAA requirements. All data in transit is encrypted, records are backed up in several locations, and every employee works in the company's own secure building rather than from home.

For buyers comparing medical billing firms, Banyan's selling points are its in-house software, its doctor-reviewed quality checks and its flexible no-contract terms, with billing and documentation available from the same company.