Medical Billing Companies & Consultants in Orange, CA

Based in Orange, California, Matics Medical Office Services handles billing exclusively for clinicians in the mental and behavioral health field. Its client base stretches across the country and spans psychotherapists, psychiatrists, applied behavior analysis (ABA) organizations, and programs that treat chemical dependency and substance use disorders. Anyone evaluating billing vendors should note this narrow specialization above all else.

Rather than marketing itself to medical offices of every kind, the firm concentrates its expertise on the claim types, insurers, and day-to-day processes particular to behavioral health care.

Background and Leadership

The firm was launched in 2017 by Meredith Matics, whose earlier career was spent as a medical assistant in a clinical psychiatric setting. Working in that role, she observed firsthand how disorganized billing could strain the relationship between therapists or prescribers and their patients.

Her goal in founding the company was to lift paperwork and reimbursement burdens from clinicians, freeing them to devote more attention to care. Matics has earned the Certified Medical Reimbursement Specialist designation, awarded by the American Medical Billing Association.

She now oversees a compact staff made up of a revenue management associate, multiple account managers, a credentialing manager, and an advisor on practice operations. In addition, the business maintains a continuing internship track for those hoping to build a career in medical billing.

Services Offered

End-to-end billing tailored to behavioral health remains the core of what the company provides. Beyond claims work, the team supplies several supporting functions that allow it to act as a wider administrative resource:

• Submission of insurance claims for psychotherapy, psychiatric, ABA, and chemical health practices
• Payer enrollment and credentialing managed by specialists assigned to that task
• Individualized revenue oversight and account management for every client
• Guidance on running and improving a practice
• Assistance with hiring and staffing needs
• Payroll assistance through its status as a premier partner of Gusto Payroll

Technology and Compliance

Having served upward of 30 practices, the staff has gained familiarity with a wide range of EHR and practice management platforms common in behavioral health, among them TherapyNotes, SimplePractice, AdvancedMD, Kareo, Practice Fusion, and Patient Fusion. Clinicians who prefer not to switch systems may find the transition smoother as a result.

For HIPAA compliance, any protected health information the firm transmits electronically is encrypted, and its telephone and facsimile communications run over protected connections. Patient records are also stored solely inside the continental United States, a requirement relevant to providers that submit claims to Medicare Advantage plans.

Working Style

The company characterizes its model as a hybrid. Each client receives the personal attention associated with having one dedicated biller, combined with the systems and bench strength typical of a bigger billing organization. Prospective clients begin with a complimentary consultation that carries no commitment. According to the firm, first-time inquiries receive a response within a single business day.

Testimonials published by the company highlight how quickly the founder responds, how dependable she is, and how accessible she remains to clients, and several reviewers report having recommended the firm to colleagues. Office hours cover Monday through Friday plus Saturday mornings.

For behavioral health providers seeking a specialized partner that emphasizes ongoing relationships in both billing and credentialing, the firm presents a strong fit.