Medical Billing Companies & Consultants in Prescott, AZ

Billing Solutions LLC is a revenue cycle management firm based in Prescott, Arizona, that works only with behavioral healthcare organizations. Its clients include mental health programs, addiction treatment centers, eating disorder programs and residential behavioral health facilities. For buyers who need a billing partner that understands how authorizations and levels of care work in this field, the company offers billing, practice management and reporting technology built around these providers rather than general medical practices.

Background

The company started around 2009 as an internal billing operation for two treatment facilities and was later set up as a stand-alone business in 2010.

It describes its leadership as having more than five decades of combined experience on both the provider side and the billing side of behavioral health, and its staff includes clinicians who work next to revenue cycle managers. Industry reports say Billing Solutions was acquired by Medusind, a national medical and dental revenue cycle management company, in 2024.

The Prescott office remains the firm's listed headquarters.

Services

All services can be bought as a full package or tailored to what a facility needs. The core offering covers:

• Verification of benefits before admission
• Utilization review and concurrent authorization management
• Claim submission, billing and collections
• Appeals of denied or underpaid claims
• Reimbursement negotiations with payers
• Provider credentialing
• Patient responsibility collections
• Account reviews and financial analysis
• Staff training and ongoing education

The firm says it puts particular weight on fast, accurate benefit checks and on getting longer authorization periods at each level of care. It credits this to staff training and its working relationships with insurers. On the practice management side, it provides continuing education to help client teams get better at front-end tasks that affect payment.

Technology and Reporting

Billing Solutions combines its services with its own software. NECTAR is a client-facing analytics portal that shows a facility's financial key performance indicators on a dashboard, so administrators can track how revenue is performing. Panda is a centralized platform that pulls billing data into one place and is meant to reduce back-and-forth communication between the facility and the billing team.

The company says it keeps refining its claims process and adding integrations to speed up adjudication and make it more accurate.

Working Relationship

The firm describes its approach as hands-on and focused on customer service. It aims to act as an extension of each client's business rather than a separate vendor. New clients can start with a free consultation. The company also publishes guides, case studies and articles on topics like claim denials, authorizations and outsourcing to help behavioral health operators decide whether, and how, to hand off their revenue cycle.

Company Overview

Located in Prescott, Arizona, Tri-City Medical Billing, LLC takes over the administrative and financial tasks of running a medical office. Its billing and collections services let doctors and their teams spend their time on patient care. The firm has served healthcare organizations for over twenty years. Its client base spans several Arizona communities: Prescott, Prescott Valley, Kingman, Lake Havasu City and the greater Scottsdale region.

Philosophy on Managing Practice Revenue

Tri-City does not describe its role as simply sending out claims. It holds that a practice's income depends on steps taken long before an invoice is generated.

Those steps include capturing correct patient information at registration, securing required approvals from insurers before treatment, pursuing each claim with payers until it is settled, and agreeing on payment terms with patients in advance. The company puts heavy emphasis on keeping patients, office personnel, physicians and insurance carriers working in step.

Its staff can also log in remotely to a practice's own server, which means clients keep their data where it already lives.

What the Firm Provides

• Securing payer approval before surgeries
• Confirming each patient's insurance eligibility and benefit details
• Meeting with patients before surgery and collecting their out-of-pocket balances
• Handling claims for Medicare, Medicaid and private insurers
• Sending claims electronically via a clearinghouse
• Pursuing unpaid balances owed by insurance carriers
• Producing and mailing billing statements to patients
• Recording incoming payments and making bank deposits
• Thorough documentation, reporting and appeals when claims are rejected

Areas of Medicine Supported

Tri-City concentrates on a specific group of fields. These include general and vascular surgery, family practice, primary care, obstetrics and gynecology, gastroenterology, physical therapy, wound care, podiatry, and behavioral health and addiction treatment. Endorsements published by the company come from surgeons, primary care doctors, a nurse practitioner who operates a dermatology office in Chino Valley, and the accounting staff at Yavapai Regional Medical Center in Prescott.

Qualifications and History

According to the firm, it holds contractor status with Medicare. It also lists membership in the AAPC, the national association for medical coding professionals, and states that its practices comply with HIPAA. Tri-City pairs up-to-date billing software with a clearinghouse and claims that 99 percent of the claims it submits are free of errors.

The company is headed by Natalie Orlando, whom a number of clients name directly. Several say they have worked with her for between 15 and 20 years, crediting her reliability, determination and precision. Others note that the team takes time to walk them through the billing process and stays informed as insurer requirements change.

For practices weighing their options, Tri-City represents a hands-on, regional provider built on lasting client partnerships, in contrast to a high-volume national billing company. Interested practices may request a no-cost estimate, which the firm calculates from the number of providers in the office and the monthly volume of billing. The company also posts job openings, an indication that it continues to grow its staff.