Medical Billing Companies & Consultants in Little Rock, AR

Overview

Crested Healthcare Solutions LLC is a company based in Little Rock, Arkansas, that takes on the administrative side of getting healthcare providers paid. A married couple, Robert Tidwell and Sherri Bowyer-Tidwell, started the business in 2024. Their clients are medical practices and allied health professionals who prefer to hand claims work, payer enrollment and related office tasks to an outside partner. Medical billing is the firm's primary service, and credentialing sits beside it as a fully developed offering.

Billing and Revenue Cycle Services

The billing service covers a claim from the moment it is sent to a payer until any remaining balance is chased down. A practice that outsources to the company receives:

• Full-service submission and management of claims
• Payment posting, with reconciliation of what was received
• Denial management and appeals
• Follow-up on unpaid accounts receivable
• A financial report each month

The firm also provides revenue cycle management, which begins with an analysis of how billing and credentialing workflows operate and continues with guidance on payer requirements. Compliance checks measure adherence to payer and CMS guidelines, while process audits aim to find income a practice has missed. Separate consulting and staff training are available for clinics wanting to build up their own internal capabilities.

Credentialing and Enrollment

Providers who need to join or remain in insurance networks can rely on the team to enroll new clinicians with payers, manage re-credentialing and maintenance, and keep CAQH records current. Contract negotiations with insurance networks are part of the package as well. Allied health credentialing is a stated focus, so the company may suit organizations whose clinicians need help with enrollment steps as well as billing.

Team and Background

Sherri Bowyer-Tidwell serves as Billing Operations Director and co-owner. Her career in medical billing and credentialing spans more than 30 years and started in healthcare administration. Her education includes a bachelor's degree from John Brown University and a master's in leadership and management from Webster University. Robert Tidwell, the other owner, has worked in information technology for over 25 years, and his enthusiasm for IT security informs how the company safeguards sensitive healthcare data. Other members of the staff include:

• Jessica, a medical billing specialist who has spent about nine years in the medical field
• Cassie, a credentialing coordinator with seventeen years of experience as a receptionist, transcriptionist and office manager
• Kelsey, a credentialing coordinator who previously worked as a medical receptionist and team lead

What Sets Them Apart

The firm's clearest distinction is that deep revenue cycle knowledge is paired with an owner who specializes in IT security. Oversight of patient and financial data protection is written into its revenue cycle offering, which could reassure practices wary of sending records to a third party.

Clients also deal with a small, named team, several of whom have worked in front office and administrative roles. That background can make coordination with a practice's own staff smoother. Because billing, credentialing, compliance review and consulting all come from one vendor, a practice can consolidate many back-office functions in a single relationship.

Team CPR, Inc. is a Little Rock, Arkansas firm that has supported physicians and provider offices since 2010. It handles the business side of running a clinic: medical billing, credentialing with insurance carriers, and day-to-day technology support. The company is aimed at practices that want outside help without losing a close working relationship.

Team CPR presents itself as an added arm of the client's own office rather than a distant vendor. It says its staff bring more than 35 years of combined experience to that work.

Medical Billing and Revenue Cycle Work

Billing is at the center of what Team CPR offers. The team acts as the go-between linking providers, insurers and patients, and it adjusts its approach to the needs of each practice. Its work covers the full cycle, from getting providers enrolled with payers through to collecting balances. Typical tasks include:

• Preparing and submitting insurance claims
• Posting payments as they arrive
• Filing appeals on denied or underpaid claims
• Following up on unresolved claims
• Working accounts receivable on a steady, ongoing basis
• Answering patient questions about statements and collections from its own office

The firm aims for fast turnaround on claims, consistent follow-through and a revenue cycle that stays complete and on schedule. Because patient billing questions go to Team CPR, clinic staff and providers can focus on patient care.

Credentialing, Contracting and IT Support

Billing clients also receive credentialing and contracting help. Joining the right insurance networks can be slow, and Team CPR has set procedures meant to limit lost revenue caused by enrollment gaps. It points to its existing ties with carriers as a way to settle problems efficiently.

Most health plans require providers to re-credential every two to three years, and the firm can manage those renewals along with the paperwork and calls they involve. It also says it often catches credentialing issues before the practice is aware of them. Separately, Team CPR offers IT services to offices too small to employ their own technician.

This includes buying equipment, setting up software, fixing everyday technical problems and handling routine maintenance. Broader administrative support is available for offices of many sizes.

Approach and Background

The company says it wants client relationships that go beyond a typical transactional arrangement. It focuses on finding the obstacles that keep clinics from running smoothly and on easing the workload of office managers who juggle billing alongside clinic operations. Its stated results are quicker claim turnaround, better cash flow and less strain on in-house staff.

Its employees have backgrounds in billing, credentialing, clinic management, opening new clinics, contract negotiation and administration. The firm describes this mix as giving clients something close to one well-rounded hire.

Team CPR is led by President and CEO Shirley Walker, and Louis Walker manages its IT services. The company reports receiving minority-owned business recognition every year since 2018. It also notes that it has expanded its client services staff and is developing satisfaction surveys and other ways to gather client feedback.

It says it reviews new technologies regularly to make its work more efficient. For Arkansas practices weighing billing partners, the firm's main distinctions are that billing, credentialing and IT support come from one local team, and that services are tailored to each client.