Medical Billing Companies & Consultants in Dothan, AL

Overview

RealTime Medical Billing is a revenue cycle management firm in Dothan, Alabama. It handles coding, claims and collections for medical practices and individual clinicians. Its approach rests on one idea: every hour a provider spends chasing payments is an hour taken from patient care. So the firm aims to raise the revenue a practice collects while cutting the paperwork the practice has to do itself.

The firm works with two kinds of clients. Some practices already have their own billing staff and want outside help to strengthen it. Others would rather hand off the whole collection process. RealTime lets each practice choose only the parts it needs, from focused help with a single task to a fully outsourced billing program.

Services

Its revenue cycle department covers the main steps in getting a claim paid:

• Medical coding
• Medical billing and claim submission
• Collections on outstanding balances
• Accounts receivable follow-up
• Denial management and resubmission of rejected claims
• Financial and performance reporting
• Complete outsourced revenue cycle management
• Added support for an existing in-house billing team

Practices use many different software systems, and RealTime does not make clients switch to a particular one. Its staff has worked with many practice management applications and most major electronic health record platforms, so the team can work inside the tools a practice already uses. If a practice is thinking about changing systems, the company can also help it plan the move.

How They Work With Clients

Each client gets a dedicated billing specialist as its main point of contact. Behind that person is a wider group that works together to submit and resubmit claims, so unpaid balances are followed up steadily instead of resting with one person. RealTime groups its staff by area of medicine, and each team focuses on certain specialties.

The company says this helps its staff build closer working ties with the practices and practitioners they serve and get to know each field's billing rules well.

Credentials and Team

The revenue cycle staff are experienced coders and billers with industry certifications. Credentials held on the team include:

• Certified Professional Coder (CPC)
• Certified Inpatient Coder (CIC)
• Certified Professional Biller (CPB)
• Certified Patient Account Representative (CPAR)
• Certified General Surgery Coder (CGSC)
• Certified Risk Adjustment Coder (CRC)

Together these credentials cover outpatient and inpatient coding, surgical coding, risk adjustment, billing and patient account work. That gives buyers a picture of the kinds of cases the team can handle. For practices comparing billing partners, RealTime stands out in three ways. It lets clients pick only the services they need. It will work inside a client's current software. And it pairs specialty-focused teams with a named billing contact for each practice.