Maintenance Software & CMMS Providers in Alexandria, VA

PSIwebware, Inc. is a software company that builds total asset management software, sold under the name TAMS. It is aimed at mid-size and enterprise organizations responsible for buildings and facilities. TAMS combines two main modules: FAMS, for facility asset and maintenance management, and JAMS, for janitorial operations. Buyers can license them together as a single suite. The company also offers versions for landscaping contractors and security services, so the platform covers a wide range of facility service work.

Maintenance management capabilities

FAMS is the company's CMMS product. It is designed to keep maintenance crews organized and to create a detailed record of every job. Technicians can attach photographs, time stamps and GPS locations to completed tasks, giving managers and clients evidence that work was finished to standard. For preventive maintenance, the software sends full task instructions to field staff on their phones, so they can follow procedures without going back to the office.

• Preventive maintenance scheduling with step-by-step instructions in the field
• Client service requests with budget planning and cost tracking
• Live dispatch of work orders and corrective action follow-up
• Work tracking with QR codes and barcodes
• Asset registration, movement tracking and depreciation
• Parts, supply and inventory management on web and mobile
• Custom work reports and full photo documentation

Cost control is a key part of the platform. Teams can set a budget even for a single service request and then compare actual spending against it. Spending is broken out by in-house labor, outside contractors, equipment rentals and materials, so managers can see where maintenance money went. The asset module records company equipment, tracks its movement by QR code or GPS, and calculates depreciation.

Quality, workforce and mobility

Quality management is a major focus. PSIwebware presents inspections as a way to win and keep contracts rather than as overhead. The company says its inspection apps can cut inspectors' total time by up to half while producing more thorough results. The workforce tools handle job scheduling, performance measurement, staff location tracking and training records. Together these are meant to make employees more accountable and their work more consistent.

All field functions run through native apps for iOS and Android. The apps keep working where there is no network signal, which is useful in basements, mechanical rooms and other places with poor coverage. The janitorial version adds periodic work scheduling, and the security version adds guard tour management. Both use the same service-request engine as the maintenance product.

Who it suits

PSIwebware is a good fit for facility managers, property operators and building service contractors. It suits organizations that need to show clients documented proof of work, combine maintenance and custodial operations in one system, and connect field activity to budgets. The company publishes product videos for each module and accepts requests for webinars and free trials, so prospective buyers can try the software before committing.