CRM Consultants & Implementation Partners in Perrysburg, OH

Overview

Computer Consultants of Northwest Ohio, usually shortened to CCNWO, is an independent technology consultancy. It describes itself as based in Toledo, Ohio, though its office sits in the neighboring city of Perrysburg. The firm directs its efforts at small and medium-sized businesses, which often have no large in-house IT department and turn to an outside specialist for practical help.

For readers researching CRM support, the key point is that CCNWO names the joining of customer relationship management and enterprise resource planning systems as an area of particular focus, along with connections to outside data sources.

CRM and ERP integration

The company treats integration as a real specialty rather than a side offering. It says it works with a broad range of CRM products, which suits organizations that already own a system and now want it to exchange information with ERP software or other business tools. The platforms it names are:

• Salesforce and Microsoft Dynamics
• Zoho, Sugar and Insightly
• HubSpot, Pipedrive and SharpSpring
• SmartSheet, SalesMate and Monday.com

The list spans heavyweight enterprise suites and lighter pipeline tools, so the firm does not appear tied to a single vendor. Buyers who prefer guidance that is not shaped by loyalty to one brand may value that breadth.

Connections to outside data providers

Beyond the CRM platforms themselves, CCNWO says it links these systems to commercial information suppliers. Several of the names it lists are associated with project and market intelligence for construction, building products and industrial markets. They include Dodge, Reed with its CMDG and Construct Connect brands, Material Bank, and a number of international and industry-specific providers.

For sales teams that rely on leads and project details, a link of this kind can place the material directly in the CRM instead of requiring staff to retype it. It is a narrower capability than most general CRM consultants advertise.

Wider technology services

CCNWO is also a general computer consulting practice, so the same people who handle infrastructure can support CRM projects. Its listed services include:

• General consulting and database analysis
• Custom software creation and website building
• Local and wide area networking, wireless systems, Internet access and security
• VoIP telephony and structured cabling
• Server virtualization on Hyper-V and VMware hosts, plus Zabbix network monitoring

Database and programming skills matter most when an integration needs custom data mapping, middleware or reporting that off-the-shelf connectors cannot deliver.

Where the firm fits

For companies in Northwest Ohio comparing implementation partners, CCNWO offers three notable traits: experience across many CRM platforms, links to construction-oriented data services, and hands-on infrastructure knowledge. Its website also has sections for expertise, certifications, clients and partners, which prospective customers can review to learn about credentials and past work.

The strongest match is likely an organization that wants a nearby consultant to fit its CRM into the rest of its technology environment, rather than a buyer seeking a vendor focused on selling one product.