CRM Consultants & Implementation Partners in Lewis Center, OH

Overview

Clark Site Solutions, LLC is an Ohio limited liability company that works from Central Ohio. It pairs hands-on consulting and digital promotion with a set of in-house products branded CentriSoft. Readers comparing CRM vendors should understand that this is not a large enterprise integrator. The company presents itself as a one-stop partner for growth, offering personal guidance alongside ready-made tools for customer records, payments, reviews, live chat, website hosting and domain names.

CRM and Software Offerings

For anyone shopping for a CRM, the main product is CentriCRM. It handles contact management, unlimited newsletters, and the administration of bookings and events. It is one piece of a wider family of tools:

• CentriCRM: contacts, newsletters, bookings and event management
• CentriPay: accepting payments in person, on the move or online
• CentriReviews: gathering and handling reviews on Google, Facebook and Yelp
• CentriChat: live chat and chat bots powered by Meta, with added integrations
• CentriHost: managed WordPress hosting with personalized support
• CentriDomains: domain search and transfer, with privacy included

Apart from the software, the firm offers business consulting, website and graphic design, social media management, SEO, and content strategy. It also assembles digital advertising campaigns across social platforms, search, display and Amazon. For a client, that means a CRM can be adopted together with improvements to the website, campaigns and review profiles that bring new contacts into it.

Who They Serve

The company names four audiences. Brick-and-mortar retailers and service providers deal with customers face-to-face. Mobile businesses meet customers wherever they are. Online sellers, coaches and solution providers reach clients everywhere. Nonprofits, such as churches, schools and charities, are helped to grow, encourage giving and build impact. Past work spans wholesalers, home contractors, photographers, furniture stores and religious organizations. While based in Central Ohio, the firm says it has supported businesses from Florida to Maine and points between.

How They Work

Engagements usually start with a free strategy session, booked through a form that asks applicants to be thorough and accurate so the meeting is productive. Services are then defined in a statement of work, which can cover a specific project or an ongoing subscription. The published services agreement sets subscription terms at one year unless the statement says otherwise.

They renew automatically for a same-length term unless either side gives thirty days of notice before renewal. Both the company and the client may also end the agreement for any reason with ninety days of written notice.

When a client needs a specialty, the firm draws on a large network of online presence professionals to connect them with the right help.

Background and Differentiators

Bryan Clark leads the company, and his experience in many industries informs how he coaches clients. Away from work, he serves as an Army musician. The firm's mission sets its approach against that of giant global vendors, where customers are described as numbers on a spreadsheet.

By contrast, it promises a call answered by a friend and support from people with passion and experience. Its vision is to make a difference locally and nationally through solid services, quality products and friendly support.

It looks best suited to small and mid-sized organizations that want a CRM bundled with marketing assistance and direct access to leadership, rather than a standalone software rollout.