CRM Consultants & Implementation Partners in Matthews, NC

Tribis Inc is an IT consulting and technology services company based in the Charlotte, North Carolina area, with its headquarters in Weddington. It works as a broad technology partner rather than a CRM-only specialist. Salesforce work is one of several enterprise practices, alongside cloud, data, ERP, quality assurance and security.

Buyers who want CRM delivered as part of a wider modernization program may find this mix useful, because the firm can handle the surrounding infrastructure, data and testing work under one engagement.

CRM and Salesforce Services

The firm's CRM offering is built around Salesforce. Tribis lists two areas of Salesforce work: implementation and rollout of the platform, and full lifecycle Salesforce support covering planning through ongoing delivery. Because Salesforce is grouped with its cloud, enterprise data management and digital transformation practices, clients can combine a CRM deployment with data migration, analytics and integration into other business systems.

• Salesforce implementation and rollout
• End-to-end Salesforce services
• Enterprise data management and BI and analytics, including customer risk and operations analytics
• Cloud strategy, application, infrastructure and management services
• ERP work on Workday, Microsoft, Oracle and SAP
• QA, testing, DevOps and cybersecurity

How They Work With Clients

Tribis says it begins each engagement by learning the business problem in detail before it proposes any technology. Its teams then draw on both operational know-how and technical skill to shape a solution. The company organizes delivery around Agile teams that follow Lean IT principles.

It offers fully managed software development from architecture and design through release, and it also supports project-based assignments and managed enterprise IT services. The firm says it keeps cost control and business results central to its recommendations, which may suit organizations that want to tie a CRM investment to measurable outcomes.

Industries Served

The company lists a wide range of sectors. Financial services is the most detailed, covering banking, investment and wholesale banking, consumer lending, cards and payments, asset and wealth management, and governance, risk and compliance.

It also lists communications and cable providers, insurance, life sciences, logistics, media and entertainment, technology and software vendors, travel and hospitality, consumer goods, energy and utilities, healthcare, manufacturing and retail. For consumer goods clients, it describes services aimed at improving returns on in-store promotions and merchandising. For communications providers, it describes moving heavily provisioned applications onto flexible cloud platforms.

Background and Considerations

Tribis describes itself as a one-stop source for digital technology needs. Its newer capabilities include artificial intelligence and machine learning, big data, Internet of Things, Python development and mobility solutions. Its only published office is in North Carolina, and the firm does not list a location in Michigan.

Companies in the Troy area should expect remote delivery or on-site visits by arrangement. Buyers who need a dedicated Salesforce boutique should ask Tribis about its certified Salesforce staff and relevant CRM project references, since the website does not list partner tiers or certifications.