CRM Consultants & Implementation Partners in Slidell, LA

CDIT LLC is a federal technology contractor based in Slidell, Louisiana, on the north shore of Lake Pontchartrain near New Orleans. Started in 2003, the firm delivers information technology and management services to government agencies, and custom software engineering sits at the center of its work.

Buyers looking for a CRM partner should know that CDIT is mainly a government-focused systems integrator, not a commercial CRM reseller. Its CRM-related experience comes largely from building on the Salesforce platform for federal health customers.

CRM and Platform Work

One program CDIT lists is the Innovation Development and Operations Services (IDOS) initiative at the Centers for Medicare & Medicaid Services. There, the company builds on Salesforce, automates testing and modernizes applications for systems that support healthcare payment models. On the civil side, it implements ServiceNow for IT service management and runs round-the-clock operations support. That makes CDIT a possible fit for organizations that need enterprise platform builds wrapped in strict security and compliance controls.

• Salesforce platform development and customization
• ServiceNow ITSM implementation
• Custom application development and legacy modernization
• Systems integration and API-based architecture
• Cloud migration and infrastructure
• Data engineering, data warehousing and analytics
• DevSecOps automation and automated testing
• Cybersecurity compliance and program management

Sectors and Clients

The firm organizes its work into four markets: defense, health, civil and intelligence. In health, its customers include CMS, the Department of Veterans Affairs, the CDC, the National Institutes of Health, SAMHSA and the Defense Health Agency. Its health practice works with interoperability standards such as HL7 and FHIR, along with behavioral health technology and financial transformation projects.

Defense clients include the Department of the Navy, the U.S. Air Force, the Defense Logistics Agency and U.S. Space Command. Civil projects include border security, shared services, regulatory oversight and financial management work.

Delivery Approach

CDIT relies on self-organizing Agile teams. It runs a dedicated Agile Solutions Center in Slidell, where it uses DevOps and DevSecOps automation frameworks to cut costs and shorten delivery timelines. The company says it follows CMMC, RMF, NIST and FISMA requirements, which matters for clients whose CRM or service platforms hold sensitive or regulated data. A common thread in its projects is replacing aging legacy systems while keeping daily operations running.

Credentials and Background

CDIT is certified as a HUBZone firm and a Small Disadvantaged Business. It reports ISO 9001 and ISO 27001 audits, a CMMI Level III appraisal and CMMC readiness. It holds a GSA Multiple Award Schedule contract and received a Nunn-Perry Award in 2021, a Department of Defense honor for mentor-protégé programs.

The company reports employee retention above 94 percent and credits its people-first culture for that figure. For buyers who need a CRM or service-management partner experienced with government procurement, security frameworks and large regulated programs, CDIT brings more than two decades of federal delivery history.

Small businesses wanting a quick, off-the-shelf CRM rollout may find it less suited to their needs.

Figma Studios is a software development firm, based in Slidell, Louisiana, that builds mobile apps, websites and custom business software for companies of different sizes. For buyers comparing CRM consultants, it is best seen as a general development shop with CRM work as one of its practice areas, not as a reseller tied to a single CRM platform. Its CRM offering centers on writing bespoke customer relationship software and connecting it to the tools a client already uses.

CRM services

The firm presents customer relationship management as a way to help companies strengthen and maintain ties with their customers as they grow. Its CRM work covers three main stages, which it adapts to each client's goals and operating needs:

• Building custom CRM systems from scratch
• Rolling out and implementing CRM solutions
• Integrating CRM software with a client's existing systems

Because it does not list any specific CRM vendor partnerships, it may suit organizations that want a tailored, purpose-built system, or that need custom connectors between a CRM and other business applications, more than teams looking for a certified partner for one commercial platform.

Broader capabilities

Alongside CRM, Figma Studios offers native app development for iOS and Android, game development ranging from casual mobile titles to multiplayer online games and virtual reality experiences, and web development that runs from basic landing pages to full e-commerce builds.

It also has specialists who connect software to physical hardware devices, and a digital marketing arm that handles search engine optimization, pay-per-click advertising, social media and email campaigns. For CRM buyers, this mix means a single vendor can cover a customer database, the apps or portals that feed it, and the marketing campaigns that draw on its data.

How they work

The company uses an Agile process, dividing projects into smaller tasks and shipping working software in short cycles so clients can see progress and give feedback along the way. It says it can adjust scope, schedules and staffing as requirements change during a project.

Its teams are full-stack, covering both front-end and back-end work from early concept through deployment, and it puts weight on clean, maintainable code that can scale. In-house UX and UI designers focus design decisions on the end user, which matters for CRM tools that staff will use every day.

Background and clients

Figma Studios was founded around 2021. According to its site, it has since completed 83 projects for roughly 40 client businesses, employs a team of more than 50 people, and reports a client retention rate of 84 percent. It aims its work at startups, small and mid-sized businesses and larger enterprises.

One published client testimonial, from a co-founder of Trade4U, praises the firm's project management, reliability and close collaboration with the client's internal staff. Buyers who want custom CRM development combined with app, web or marketing work from one provider may find it worth considering, while those after a specific platform certification should ask about it directly.