CRM Consultants & Implementation Partners in Naperville, IL

ASAR Digital is an SAP-focused consulting and implementation firm based in Naperville, Illinois. It works with mid-sized and large organizations that are adopting or modernizing SAP software, and its practice spans cloud ERP, customer experience (CX), the SAP Business Technology Platform and data and AI work.

For buyers evaluating CRM partners, the firm is most relevant to companies that run, or plan to run, SAP as their core system and want sales, service and customer data tied closely to that backbone rather than managed in a separate, disconnected tool.

CRM and customer experience focus

On the CX side, ASAR Digital targets businesses that have already invested in customer-facing applications yet still lack a unified view of the customer. Its approach is to link CX applications with ERP and data sources so that information flows across the whole process, from first contact through order and fulfillment. The company's published insights frame this as a shift from transaction-driven systems toward relationship-driven ones, using customer data within SAP CX as a source of competitive advantage.

Services offered

• SAP CX implementation and integration with back-office systems
• SAP Cloud ERP implementation and migration away from legacy ERP platforms
• Extensions and integrations built on SAP BTP that protect the core system
• Data and AI readiness, including making underlying data trustworthy for AI projects
• Pre-project roadmaps, scoping and independent second-opinion reviews
• Project governance aimed at keeping schedules and budgets under control

How the firm works with clients

The firm positions itself as a long-term partner that stays involved across each stage of a program, not only during the technical build. Its delivery philosophy rests on the idea that much of the difficulty in SAP projects is introduced by poor early choices rather than by the software itself.

To counter that, ASAR Digital emphasizes a well-defined scope at the outset, a phased rollout instead of a single large cutover, and a clean-core discipline that keeps the standard ERP free of heavy customization so future upgrades remain manageable.

Every deliverable is meant to be traced back to a measurable business goal, and formal governance is used to guard timelines and spending.

Prospective clients who are not yet ready to sign an engagement are encouraged to consult the team while plans are still forming, before scope and cost are fixed.

The company also publishes a guide for organizations choosing an SAP implementation partner, which explains warning signs to look for before go-live and what to expect from a consultant, along with articles drawn from its own project experience, such as lessons learned from real implementations and the cost of staying on outdated systems.

What sets it apart

ASAR Digital sums up its approach with the tagline "Fast, Simple, SAP," reflecting a stated aim of reducing complexity and fitting the solution to the client's operations. Its distinguishing traits for CRM buyers are a single-vendor SAP specialization, the pairing of CX work with ERP and data integration, and a strong emphasis on planning and governance before configuration begins. The company also maintains an industries section on its site and offers product demonstrations on request.

GetOnCRM Solutions is a consultancy dedicated exclusively to Salesforce. Its American base is in Naperville, Illinois, and it also operates teams in India and the United Arab Emirates.

The firm positions itself as an implementation partner for Agentforce and Revenue Cloud, and it aims to help organizations turn revenue operations, customer service and sales activity into a smoother, more connected process. Its stated focus is on fintech, healthcare and manufacturing, where it shapes each Salesforce build around the demands of the sector.

Services and platforms

The company supports a Salesforce system across its full lifespan, from early strategy through to help after launch. Its experience spans the major Salesforce clouds, such as Sales, Service, Marketing, Commerce, Health Cloud, Revenue Cloud, Experience Cloud, Field Service and Data Cloud, along with CPQ, Einstein, Pardot and analytics tooling. The main offerings are:

• Strategic CRM consulting with roadmaps linked to enterprise objectives
• Implementation and configuration of Salesforce environments
• Agentforce and AI agent rollouts
• Custom cloud application work and AppExchange product development
• Connecting Salesforce to other business platforms
• Data migration, whether from another platform or during a system upgrade
• Managed services covering administration and training
• Health checks paired with continuing optimization

Delivery approach

Every engagement moves through seven phases. It begins with an initial setup, where the team defines the project framework, assigns people, selects tools and holds alignment meetings. A needs analysis follows, in which requirements are studied closely and goals are fixed. The prototype and test phase produces early models that are tested and refined.

During development, the team configures standard features, builds custom solutions and integrates systems. Quality assurance covers user acceptance checks and training. Deployment is the launch itself, including moving data into the new Salesforce org. Finally, ongoing support provides user assistance and maintenance so the platform keeps pace with the business.

Reselling and proprietary tools

GetOnCRM is an authorized Salesforce reseller, which lets clients obtain licenses and services from one provider. It also develops its own Salesforce extensions. These include Storage Plus, AutoDial, a document-signing app, a metadata tool, a mileage product, an expense reimbursement solution, a Qubit tool that carries CPQ data into ARM, and an integration that brings IndiaMART leads into Salesforce. Together they address practical gaps in file handling, calling, signatures, travel tracking and quote-to-revenue workflows.

Industry coverage and strengths

Beyond its three headline sectors, the company serves education, retail, the public sector and renewable energy. In financial services it emphasizes customer relationships and risk control. In healthcare the priorities are patient outcomes and streamlined operations, while manufacturing work centers on efficiency and lower costs.

Retail projects aim at personalized customer experiences, and public sector solutions respond to regulatory and operational requirements. Prospective clients weighing partners may value the combination of certified Salesforce specialists, in-house products, reseller status and a footprint across several regions, with a local Illinois presence supported by delivery teams abroad.

IndSoft is an IT consulting and software services company that dates its founding to 1998. Its corporate address is in Naperville, Illinois, and its materials describe delivery centers in the United States and India. The firm serves a wide spread of customers, from startups and small or midsize businesses to Fortune 500 enterprises and government agencies.

Its CRM work sits inside a larger enterprise practice, which makes it relevant to buyers who want customer-facing tools connected to the systems that run the rest of the business.

CRM capabilities

Within its enterprise offerings, IndSoft implements CRM platforms such as Salesforce and HubSpot. The emphasis is on integration, so that sales management and customer engagement draw on the same information as other business applications.

A second route to CRM runs through the firm's SAP practice, where the customer relationship module is meant to support every stage of the customer lifecycle, from marketing through sales to service. IndSoft is an SAP services partner and also works with SAP ERP, supplier relationship management, business intelligence and the NetWeaver platform.

Companies standardized on SAP can therefore rely on one provider for both the CRM layer and the systems underneath it.

Supporting services

CRM projects rarely stand alone, and IndSoft lists a number of neighboring capabilities:

• ERP implementation and management on SAP, Oracle and Microsoft Dynamics
• Data analytics and business intelligence, including live dashboards and predictive analysis
• Business process automation to cut repetitive work and errors
• Custom application development designed to fit existing systems
• Cloud migration and ongoing cloud management
• EDI support covering IBM Sterling and SEEBURGER technologies
• Program and project management, managed services, and onshore or offshore staffing

Working approach

The company describes support that spans consulting, implementation, training and maintenance, intended to keep downtime small as clients change systems. Solutions are shaped around each client's objectives, and the firm highlights transparency, collaboration and client sign-off at each phase.

Its EDI support offers agreements that range from standard business hours to round-the-clock coverage every day of the year, plus response times tied to the severity of an incident. Services in that area include troubleshooting, escalation, trading partner setup, mapping work and patch alerts.

Markets, history and recognition

IndSoft's enterprise offerings are aimed at manufacturers, healthcare organizations, retailers and online sellers, banks and other financial firms, transportation and distribution businesses, and government bodies. Its published case examples include ERP integration for a Fortune 500 client, an EDI solution for a midsize manufacturer, and custom software for a startup.

The company was incorporated in Delaware in 1998, opened its first Illinois office in 2000 and expanded to Dallas, Texas in 2008. Its recognitions include:

• ISO 9001:2008 certification in 2015
• Minority Business Enterprise certification in 2011 and NMSDC certification in 2022
• Certification for federal contractor compliance through the Department of Labor's OFCCP
• Inc. 500/5000 recognition as a fast-growing American company in several years between 2009 and 2014

Partnerships include SAP, Seeburger (since 2012), Cleo (authorized referral partner as of 2024), Winshuttle, ASUG and a Hadoop solutions partnership from 2018. The firm also states a commitment to diversity, equity and inclusion, citing hiring outreach, workforce tracking and training.

For CRM buyers, IndSoft is notable more for breadth than for a narrow specialty. It combines Salesforce, HubSpot and SAP CRM work with integration, EDI and ERP experience, and can staff engagements locally or offshore. That mix suits organizations whose customer data has to move dependably between sales tools, partner networks and core financial systems.