Construction Software Companies & Consultants in Middleton, WI

Paradigm is a Middleton, Wisconsin software company that builds digital tools solely for the building industry. Its platform supports businesses at many points along the residential construction supply chain, including window and door manufacturers, wholesale distributors, dealers and lumberyards, big-box home improvement retailers, home improvement contractors, and homebuilders and design/build remodelers. All of its products are delivered as software-as-a-service, and the stated goal is to help customers sell more, spend less to operate, and compete more effectively.

Products

The company's main product is Paradigm Omni, a configure-price-quote (CPQ) system made for quoting complex, highly configurable building products. Omni works across sales channels, covering online, in-store, in-home and dealer selling, so a business can run fewer separate systems.

Paradigm Nexus is an ERP aimed at manufacturers and distributors, and Paradigm Vendo is a mobile app for in-home sales that handles everything from booking appointments to signing the contract. Builders and remodelers can use myBLDR, which moves a project from plan submission through to placing an order. Add-on modules include:

• Paradigm Finance for point-of-sale financing and Paradigm Payments for payment processing
• Paradigm View for home visualization
• Paradigm Delivery for tracking deliveries
• Paradigm Insights for business intelligence reporting
• Paradigm Production Planning for scheduling the plant floor
• Paradigm Safeguard for automated software testing

Implementation and Client Support

Paradigm's professional services consultants work with each client to scope requirements and lay out an implementation plan, since every deployment is configured differently. Clients choose how involved Paradigm gets. Some hand the whole system build to a dedicated Paradigm team, while others keep the hands-on work in-house and use Paradigm for consulting.

Services include system design and build, audits of existing systems with optimization recommendations, custom development and maintenance, and project management. The team also handles product catalogs, working with a client's marketing, engineering and IT staff on new product lines, catalog structure, testing, performance monitoring and training for catalog staff.

Paradigm ships two major releases each year and helps customers plan upgrades, roll out new features and train users. Round-the-clock software support, a knowledge base and training guides are also available.

Background

Nathan Herbst and Lyn Hartl founded Paradigm in 1999, which gives it more than 25 years of experience in the field. Builders FirstSource, a large U.S. supplier of building products and prefabricated components for the professional residential market, acquired the company in August 2021.

Paradigm still develops its core products for manufacturers, dealers and retailers and has also expanded its home builder tools, which now cover design, sales, material procurement and construction scheduling. The company reports supporting more than 100,000 end users. Each customer is assigned a cross-functional team, and Paradigm uses ongoing user feedback to guide product development.

Paradigm may suit buyers who need configuration, quoting, ERP or in-home sales software designed specifically for windows, doors, millwork and residential construction. Its main strength is depth in the building products sector, not broad general-purpose features. It also hosts an annual customer conference and runs the Industry Insiders podcast, which covers the window and door industry.