VoIP Providers & Business Phone Companies in Canton, OH

Data Voice Solutions is a managed IT and communications provider based in downtown Canton, Ohio. It works mainly with small and mid-sized organizations in Canton, Akron and the wider Northeast Ohio region. The company has operated since 2001, and its business phone work is part of a larger managed services portfolio. This makes it a fit for buyers who want one local firm to handle their phones, their data network and the rest of their technology.

Voice and VoIP Offerings

On the voice side, the firm plans, installs and then manages modern IP telephony. It aims to give smaller companies the call features usually found in large enterprises, without large-enterprise budgets. Clients can choose an on-premises IP PBX or a hosted IP Centrex model, depending on whether they want to own the system or rent it as a service. The voice offering includes:

• Design and installation of VoIP phone systems
• IP PBX and IP Centrex deployments
• Integration with unified communications tools
• Call recording and call analytics
• Phone support for mobile and remote staff

Because the company also runs its clients' wired and wireless networks, the switching, routing and Wi-Fi that carry voice traffic are handled by the same team. This matters for call quality. The firm says it watches both the voice and the data parts of a client's network around the clock, so it can catch problems early and keep uptime high.

How They Work With Clients

Data Voice Solutions uses a proactive monitoring model. It watches network health, security alerts and performance, and sends clients regular reports on uptime and status. When on-site help is needed, it offers same-day visits and reports an average on-site response time of about four hours. Its technicians hold Microsoft certifications, and the company says it supports major technology brands. It promotes a long-term working relationship and explains technical issues in everyday language.

Beyond phones, the company offers managed security (firewalls, endpoint protection, email filtering, security awareness training and vulnerability assessments). It also provides automated cloud and on-site backups with disaster recovery testing, as well as computer troubleshooting and repair. Newer services include AI agents, chatbots, workflow automation and local language model installs, plus WordPress website design and hosting.

Industries and Background

The firm shapes its services around the compliance and privacy needs of particular sectors:

• Medical offices that need HIPAA-aware systems
• Dental practices with imaging and practice management software
• Law firms that handle confidential client files
• Financial services firms with regulatory requirements
• Ohio non-profits, which can get special rates if they qualify

The company says it has more than 20 years of experience and has served over 500 clients. For businesses comparing phone providers, its main selling point is having voice, networking, security and support from one Canton-based team, rather than splitting them across several vendors.

Televoi LLC is a managed technology provider headquartered in Canton, Ohio. It combines hosted business telephony with a broad lineup of IT support, cybersecurity and cloud offerings. The company positions itself as an outsourced IT department for organizations that would rather not staff one internally. It also works with clients outside northeast Ohio through remote support.

For buyers comparing VoIP providers, Televoi is best understood as a full-service IT firm in which voice communications are one integrated piece of a larger managed relationship.

Business Phone and VoIP Offerings

Televoi runs its own hosted PBX platform, branded Televoi VoIP PBX, and supplies VoIP handsets for use with it. Because the PBX is hosted, call handling lives on Televoi's servers rather than on hardware in the customer's closet, which reduces on-site equipment. The company also designs phone systems as standalone projects.

It builds out a new deployment and then continues to maintain and support it afterward. Its marketing emphasizes reliability, citing high availability figures for the voice service. Phone system support is listed among the core items covered under its ongoing service agreements.

Managed IT and Security Services

Beyond voice, Televoi's catalog covers most of what a small or midsize company needs from an IT partner:

• Managed servers, hardware and network monitoring
• Cybersecurity and compliance work aligned with HIPAA, NIST, PCI, ISO 27002 and WISP
• Encrypted cloud backup and disaster recovery planning
• Hosted servers and Infrastructure as a Service with a local data center
• Email deployment for Office 365, Hosted Exchange and Google Workspace
• Technology consulting and IT project management
• Assisted IT for companies with their own in-house staff

Its IaaS offering highlights cellular connectivity, redundant backup data and fixed pricing. Backups travel encrypted to a network operations center. That facility is monitored around the clock and equipped with generators, climate control and fire suppression.

How Televoi Works With Clients

The company's service model centers on unlimited support delivered both remotely and on site, available at any hour. Employees of client firms can contact the help desk as often as they need. Televoi maintains a support portal for opening and tracking tickets, along with a remote assistance tool.

Routine care such as antivirus, patching, updates and physical computer cleaning is folded into its plans. For larger undertakings, Televoi prepares a written project plan meant to keep work on schedule and within budget. Common projects include:

• Office moves and new branch setups
• Network infrastructure builds involving firewalls, switches and access points
• Structured cabling
• Wireless deployments across multiple sites
• Cloud and email migrations
• Moving line-of-business applications such as QuickBooks

Who They Serve

Televoi's primary audience is businesses, including organizations subject to regulatory requirements in areas such as healthcare and payment processing. A Home Office Program targets home-based, hybrid and remote companies, offering maintenance and security for distributed staff. More recently the firm added residential support plans for households. These plans cover business-grade protection, Wi-Fi tuning, device troubleshooting and smart-home help.

For a Canton-area company weighing phone vendors, Televoi's distinguishing trait is that hosted voice, network, security and help desk support can all come from a single local provider.