Payroll Companies & Payroll Services in Lehi, UT

PDR Benefits is a professional employer organization (PEO) based in Lehi, Utah. It handles outsourced payroll, human resources and employee benefits administration. Most of its clients are small and mid-sized employers, but the firm says larger organizations are also starting to use the PEO model. Its clients work in many fields, including accounting practices, technology firms, small manufacturers and construction contractors.

How the PEO model works at PDR

Under a PEO arrangement, PDR Benefits becomes a co-employer of a client's worksite staff. A written client service agreement sets out which employer duties PDR takes on and which stay with the client. PDR pays wages, handles withholdings, and reports and deposits employment taxes with federal, state and local agencies.

It also issues W-2 forms under its own employer identification number. The client keeps running its own business, including production, sales, marketing and customer service. As co-employer, PDR can also offer a full HR and benefits package to the covered workforce.

Payroll and HR services

Payroll is the core of the firm's offering, but its services also cover compliance and workforce administration:

• Payroll processing that can handle different pay setups
• Employer tax filings and year-end W-2 preparation
• Garnishment and deduction handling
• Unemployment claims management
• Ongoing oversight of workers' compensation
• HR compliance support
• Onboarding of new staff and handling of hiring paperwork
• Pre-employment screening and drug testing
• FMLA leave administration
• Health plan administration and 401(k) retirement options

PDR also offers integrations that connect payroll data to clients' financial systems, plus an employee portal where staff can serve themselves. Its team aims to take ownership of problems, such as letters from state workforce agencies. A construction company owner quoted on the site calls PDR a true partner. He says it handled these notices with urgency and did not see itself as just a payroll vendor.

Cloud9HR software

PDR Benefits stands out because it built its own platform, Cloud9HR, also called C9. The firm developed and refined this cloud-based software over about six years inside its live PEO operations. Client feedback shaped the design, along with the team's 20-plus years of experience using other payroll and HR systems.

The software is meant to streamline the whole process, from hiring documents and onboarding through accurate payroll preparation and processing. As a result, clients work with a provider that both runs their payroll and owns the technology behind it.

Relationships, reach and pricing approach

PDR focuses on long-term, partnership-style relationships. It reports that its client retention rate has averaged above 90 percent each year. The company is headquartered in Utah, but it holds licenses in many states and takes on clients outside Utah. Pricing is quoted for each client based on headcount and the services chosen, and prospective clients can request a free evaluation.