Payroll Companies & Payroll Services in Fairport, NY

Overview

Alliance Payroll Solutions, Inc. is a payroll and human resources provider based in Fairport, New York. It serves small businesses throughout the Rochester area. The firm was founded in 2017 and presents itself as a locally owned alternative to national processors.

Its approach rests on the idea that employers benefit from working with people they know by name rather than a rotating call center. The company's motto is "Redefining Payroll," which reflects its focus on service quality alongside accurate processing and reporting.

Natale Scala formed the company with a business partner, and Jim Diem is also listed as a principal. Scala is a Rochester native who ran his own pizza business after college. He moved into payroll in 2000 with Paychex and joined ADP in 2005. At ADP he held a CPA-focused role building ties with local accounting firms.

That experience shaped the firm's client-first approach, along with his view that large providers often put new sales ahead of existing customers. The wider team includes a VP of sales, a success manager, several payroll specialists, a payroll data collection specialist, an audit specialist who also assists with HR, and administrative and marketing staff.

Payroll and tax services

Each account is assigned named payroll specialists, so clients deal with the same experienced representative by phone or email. Alliance calculates pay, handles payroll tax deposits at the federal, state and local levels, and prepares and files the related returns for the employer. Employees can be paid by printed check, by direct deposit, or with a Visa debit pay card usable at ATMs and participating merchants. Specific payroll capabilities include:

• Payroll processing and paperless payroll
• Payroll tax deposits and filings
• Direct deposit, checks and pay cards
• Certified payroll reporting
• Workers' compensation reporting
• General ledger services
• Custom reports
• Year-end W-2 and 1099 processing

HR, compliance and benefits

Beyond payroll, the firm acts as an outsourced HR resource. It offers guidance on employment rules, compliance questions, and insurance and benefit matters. Its compliance tools include an online, interactive anti-sexual harassment course built around New York State's training mandate. The course runs roughly half an hour and can be taken at any time.

Administrators can monitor completion, and each participant receives a certificate. Alliance also writes new employee handbooks or reviews existing handbooks and policies. It supplies a laminated poster that combines required federal and state labor law notices, such as the OSHA, minimum wage and FMLA postings.

Additional offerings include time and attendance tools and administration of retirement and benefit plans. The firm also provides Work Opportunity Tax Credit (WOTC) screening through a strategic partner. This service is billed on a contingency basis, so clients pay only when credits are earned. Insurance is available through an affiliated agency, the Alliance Group of Western NY, Inc., which is located at the same Fairport address. The website also has a dedicated section for accountants and bookkeepers.

What sets them apart

For buyers comparing a regional provider with a national brand, Alliance's main distinction is access. Clients are not asked for an account number when they phone in. The company stresses direct contact with a real person rather than automated phone menus. Its leadership worked inside two of the largest payroll processors and knows how the industry operates. Its focus on small businesses and its individually configured setups suit owners who want a single, consistent point of contact.