Payroll Companies & Payroll Services in Cary, NC

Paymaster Payroll Services, which also operates under the Paymaster Pro name, is a North Carolina payroll provider working with small and mid-sized employers. The firm dates back to 1987, when it set out to give smaller companies access to outsourced payroll processing that had mostly been available to large corporations. Its base is in Cary, and while most of its clients are spread across North Carolina, the company says its client roster reaches into other states as well.

Payroll and Related Services

Payroll processing is the core of the business. Paymaster positions itself as an alternative to app-only tools and to national providers built around big employers, stressing that clients should be able to reach an experienced person quickly when questions come up.

Its payroll offering combines software with hands-on support, a range of reporting options for tracking labor costs, and timekeeping products meant to cut calculation errors and reduce the effort of preparing each pay run. Over time the company has added a broader set of HR, workforce and financial services, including:

• Payroll processing and payroll reporting
• Time and attendance tracking
• Bookkeeping
• Retirement plan solutions and integrated retirement plans
• A human capital management suite marketed as Paymaster 360
• Employee assistance program (EAP)
• Employee background checks
• Tax credit services, including the Work Opportunity Tax Credit (WOTC)
• Earned wage access and prepaid deposit cards
• Payroll funding and job posting support

Pay Options for Employees

For employees who lack a traditional bank account or want faster access to their pay, Paymaster offers the ZayZoon Visa prepaid card. Unlike a conventional employer-run payroll card, this card is managed by the worker, so the employer has no card program to administer.

No credit check is needed to get one, there is no monthly maintenance charge, and cardholders can draw on wages they have already earned before payday. Paychecks are deposited directly to the card, and the card can be used anywhere Visa debit is accepted.

Paymaster also offers earned wage access as a separate service, and it provides quotes for insurance policies.

How They Work With Clients

Paymaster provides all of its services remotely, so it can support businesses across the state without on-site visits. The company emphasizes cutting administrative work through technology, partner relationships and software integrations that reduce duplicate data entry. Employers and employees each get their own online login, and the website is offered in both English and Spanish. Prospective clients can ask for a quote on payroll, retirement plan integrations, workforce management, time tracking and tax credits.

Service Area and Track Record

The firm lists more than thirty communities in its service area, including Raleigh, Durham, Charlotte, Greensboro, Winston-Salem, Wilmington, Greenville, Apex, Wake Forest, Fuquay-Varina, Concord and Rock Hill. Testimonials on its site come from a tire and auto service center, a LASIK practice, a building maintenance company and a Raleigh nonprofit recovery organization.

Several of these clients say they have stayed with Paymaster for twenty years or longer, which reflects the firm's focus on responsive, personal service at a cost that suits smaller businesses.