Payroll Companies & Payroll Services in Asheville, NC

Platinum Group is a human capital management and accounting firm headquartered in Asheville, North Carolina, with further offices in Charlotte and Durham. It supports employers throughout Western North Carolina in person and works with companies in every one of the 48 contiguous states remotely, by phone and online. The firm describes its sweet spot as organizations with roughly 20 to 500 employees, pairing a cloud software platform with support from a local team.

Payroll on the isolved platform

The company's payroll offering runs on isolved People Cloud, a web-based system that clients and their staff can reach from any location. A dedicated tax team handles the computation, remittance and filing of payroll taxes and keeps watch on changing rules and rates so that deadlines are not missed.

Staff can be paid through direct deposit or pay cards, and an employee portal gives round-the-clock access to pay stubs, leave balances, benefit elections, document uploads, personal details and earlier W-2 forms. Year-end W-2 and 1099 forms can go out electronically, on paper or a mix of both.

• Ledger exports in CSV or ASCII formats, including setups for QuickBooks Online and Desktop
• Job costing that allocates hours, wages, employer taxes and deductions across cost centers and labor codes
• Report Writer, with more than 300 templates filterable by site, role and salary band
• Garnishment handling, PTO accruals and salary history tracking
• An executive dashboard with built-in analytics

Packages and broader HR tools

Pricing is structured per employee per month across tiered bundles. The entry-level CORE bundle combines payroll with basic HR records such as certifications, training and job history.

Clients can add time and attendance, which brings mobile and desktop punching, physical and biometric clocks, overtime controls and ACA 1095 reporting, or benefits administration covering open enrollment, life events, carrier feeds, broker access and optional COBRA support. A comprehensive bundle joins all of these.

Further modules address recruiting, paperless onboarding, employee engagement, a learning management system and OSHA incident logging with 300, 300A and 301 forms.

For employers who need people expertise as well as software, the firm offers three tiers of HR assistance. These range from a self-service online library of policies, forms and law alerts, to on-call certified HR professionals who draft handbooks and documents, up to a dedicated HR advisor who audits the business and builds a long-term action plan with the client.

How the firm works and what sets it apart

Beyond payroll and HR, Platinum Group provides full-service accounting, letting clients consolidate several back-office functions with a single provider. Prospective clients can begin with a short assessment call that reviews their existing setup.

The company also maintains a notable resource library, including an NC employer compliance guide, a monthly insights blog on local topics such as workers' compensation and worker classification, and webinars led by CEO Michael Murphy.

Its menus reference point-of-sale integration and support for franchise and multi-site expansion, and one testimonial comes from a restaurant owner who has relied on the firm for payroll at four locations for close to eight years.

The company emphasizes personal service, clear pricing and reporting, scalability and a set of stated core values centered on customer focus, integrity and continuous learning.