Payroll Companies & Payroll Services in Newark, DE

Payroll Management Assistance, which also operates under the shorter name PMA Payroll, is a payroll processing firm headquartered in Newark, Delaware. The company has been in business since 1992 and describes itself as locally owned, although it handles payroll for clients across the United States rather than only in its home state. Its core market is small and mid-sized employers that want to hand off routine payroll administration without losing a personal point of contact.

Payroll and tax management

The firm's central offering is outsourced payroll processing paired with tax administration. Clients send in their payroll data, including through a secure online file-submission link, and PMA produces paychecks or direct deposits, prepares detailed reports with each run, and takes care of federal, state and local tax filings. The firm emphasizes a 24-hour turnaround and states that it does not charge start-up fees, which may matter to smaller businesses comparing onboarding costs. Core elements of the service include:

• Payroll check processing and direct deposit
• Federal, state and local payroll tax management with electronic filing
• Customized payroll reports produced with each payroll
• Quarterly and annual reporting
• W-2 preparation and year-end reports

Workforce and HR tools

Beyond basic payroll, PMA resells and supports several add-on tools grouped under what it calls employee management services. Platinum Pay is an HR data management program with a Windows-style interface that keeps employee records in one place and provides a 30-day outlook of items such as upcoming reviews, birthdays, work anniversaries and renewals.

SwipeClock covers time and attendance, capturing punches on a wall-mounted clock or a PC and sending them online for payroll. The firm also offers ZayZoon, an earned wage access option, along with an employee self-service portal, pre-employment background checks, an online HR library and a labor law poster update subscription.

For businesses that accept card payments, PMA additionally lists credit card payment processing among its services.

How the firm works with clients

PMA positions personal service as its main differentiator. Each client deals directly with a payroll coordinator who answers calls and questions, and the company says it tailors the payroll process to the specific way each employer operates rather than forcing a standard template.

It also notes that it continually reviews newer methods and tools to keep its services current and cost-effective. The website supports employers and their staff with practical resources, including downloadable federal and Delaware withholding forms, a Pennsylvania certificate of residence, the I-9 eligibility form and a direct deposit authorization form, as well as a FAQ section and employee links.

For buyers comparing payroll providers, Payroll Management Assistance represents a long-established, independent alternative to national payroll platforms. Its combination of more than three decades of operating history, a Delaware office staffed by payroll coordinators, no setup fees and a menu of optional HR, timekeeping and screening services makes it a fit for small and medium-sized organizations that value direct access to the people processing their payroll and want tax filing handled alongside each pay run.