Payroll Companies & Payroll Services in Huntsville, AL

Payroll Complete is an Alabama-based payroll and human capital management provider with offices in Huntsville, Birmingham and Gadsden. The firm works mainly with small and growing businesses that want an outsourced payroll partner they can reach directly, rather than a national processor routed through a call center. Its Huntsville office on Meridian Street North extends the company's local service model to employers in North Alabama.

Payroll and tax services

At the core of the offering is cloud-based, paperless payroll run on weekly, bi-weekly, semi-monthly or monthly cycles. Employees can be paid by direct deposit or debit pay card and receive electronic pay stubs, while employers enter hours through the secure Employer on the Go portal.

Before each run, a preview shows gross pay, tax liabilities and net pay so mistakes can be caught early. The firm remits payroll taxes according to each client's setup and handles monthly, quarterly and annual filings. Clients can configure an unlimited number of earning and deduction codes, and payroll data can be connected to a general ledger or accounting system.

Beyond payroll

Buyers looking for a broader package will find several add-on services:

• Timekeeping and attendance, where employees can punch in using phones, tablets, computers, key fobs, proximity or swipe cards, or fingerprint readers
• Schedule on the Go, a real-time tool for building and adjusting employee shifts
• An employee mobile app and self-service access to pay stubs and W-2 forms
• An HR Support Center with handbook development, job description tools, a policy library, HR law alerts, help with hiring and terminations, and labor law posters
• Setup and ongoing administration of Section 125 cafeteria plans covering health, life, dental, vision and short-term disability coverage
• Retirement plan setup through the firm's investment advisor representatives
• Workers' compensation insurance administration, including calculating and remitting payments and preparing policy reports

Industries and specialties

The company serves a range of sectors, including professional services, retail, healthcare and other small businesses. Restaurants receive particular attention: the firm offers tip reporting, help with the FICA tip credit, and timekeeping and scheduling suited to food service operations. Client testimonials on its site come from a barbecue restaurant, a mortgage lender, a cheer company and a hosting business, and one client reports more than two decades with the firm.

How it works with clients

Engagements follow a three-stage approach. The team first learns about a company's payroll and HR concerns, then designs a solution sized for current needs and future growth, and finally manages the switchover and staff training, followed by continuing support. Clients are typically paired with payroll professionals who know their account, and onboarding includes collecting payroll data and confirming the system is configured correctly before the first run. Pricing is published on the website by pay frequency.

Background and team

Payroll Complete operates alongside an affiliated accounting practice, listed as Accounting Complete on its contact page, and its leadership includes Managing Partner Susan Stough, CPA, along with several CPA partners and tax and accounting managers. The staff also includes a payroll manager, a payroll specialist, cloud accounting specialists and a chief technology officer.

The firm has received several Chamber of Commerce honors, among them the Friend of Small Business award in 2020, a 2024 silver medal for community leadership and an annual small business honor, as well as two PASBA firm-of-the-year honors (2007 and 2008) and multiple Gadsden Times Readers Choice awards for best accountant.