CRM Consultants & Implementation Partners in Minneapolis, MN

Cirrius Solutions is a Salesforce consulting partner based in the Minneapolis area. It helps organizations, including large enterprises, get more value from their CRM. The firm says it has completed over 2,500 Salesforce implementations since 2009 and has worked with more than 250 client organizations. Its current focus combines three areas: Salesforce as the core system of record, a modern data layer, and AI agents that run on top of both.

CRM and Salesforce services

On the Salesforce side, the company designs and develops solutions for teams in sales, customer support, revenue operations and field service. Its work covers much of the Salesforce portfolio, including:

• Agentforce 360 programs, from mapping value to scaling adoption
• Agentforce Sales, Service, Field Service and Revenue Management
• Customer 360, Data 360 (Data Cloud) and Slack
• MuleSoft integration and Agent Fabric, plus Tableau Next analytics
• Custom development and prebuilt Salesforce accelerators
• Managed services for day-to-day administration

Beyond the CRM itself, Cirrius builds data foundations on Snowflake and Databricks. These let clients combine finance, HR, billing and ERP data with Salesforce records and report on it through enterprise dashboards. For AI work, the team starts with Agentforce.

When a workload falls outside Salesforce, it builds custom agents on Anthropic Claude or OpenAI and connects them back to the CRM through MCP servers. It belongs to Anthropic's Claude partner program and is an OpenAI Services Partner. It also offers Claudeforce readiness assessments and an executive assistant agent called Office of the CEO.

How engagements work

Clients can start with a free workshop on Agentforce or Data Cloud, which ends with a written plan. After that, buyers can choose from three models. Fractional pods provide a cross-functional team on a set monthly fee for projects and advisory work. Managed services come with named primary and backup consultants.

Under the Agents-as-a-Service model, payment begins only once agents show results, for use cases both sides agree qualify. A change management practice based on the Prosci method, using ADKAR and risk assessments, supports user adoption. AI projects usually follow a 90-day path covering scoping, a secure build and a handover, and the client keeps the code, runbook and permission model.

Industries and credentials

The firm lists the following industry focus areas:

• Consumer and business services
• Healthcare and life sciences
• Manufacturing and high tech
• Agribusiness
• Energy and utilities

Cirrius describes itself as a Salesforce Select Partner and a member of the Salesforce Forward Deployed Engineering partner network. It also reports winning a Salesforce Partner of the Year award in the Customer Value category. It says its satisfaction scores put it in the top 1% of Salesforce partners and that every AppExchange review it has received is five stars.

The team is entirely U.S.-based, and about half of its staff are military veterans or military spouses. The company also reports running more than 50 AI agents internally on its own Salesforce org.

Testimonials on its site come from clients in the United States, the United Kingdom and Brazil, which points to experience with multinational projects that involve heavy integration work.