Payroll Companies & Payroll Services in Duluth, GA

SmartPayroll Solutions - HCM provides payroll and human capital management services from its main office in Duluth, Georgia, in the northeast part of metro Atlanta. It mostly works with small and mid-sized employers in Georgia and the rest of the Southeast, and it says it can also support businesses nationwide. The company runs a cloud payroll and HRIS platform and gives each client an account manager. It presents itself as a service-led alternative to vendors that only sell software.

Payroll and Payroll Tax

The company's main service is full-cycle payroll, and payroll tax filing and compliance are included. The firm keeps track of regulatory changes for its clients. Payroll runs in a browser-based system, so employers can process pay in real time and check the results before they finalize them, which helps them catch mistakes early. Payroll features include:

• Unlimited custom pay and deduction codes
• Support for restaurants and other businesses with tipped staff
• Gross-to-net and net-to-gross check calculations
• Role-based permissions, so each user sees only the functions assigned to them
• Checks and reports printed on site, or sent through a delivery option
• Employee self-service access to pay stubs, W-2s and 1099s
• Report Wizard and Quick Reports tools, custom reports, and exports to CSV, TXT, PDF, Word and Excel

HR Technology and Benefits

The platform also includes an HRIS. It covers job posting and applicant tracking, offer letters and new-hire paperwork completed remotely, digital document storage, scheduling, PTO tracking, performance management and analytics. A mobile timekeeping app with GPS, a manager dashboard, an in/out board and job-costing reports sends hours straight into payroll.

Benefits enrollment works through an integration with Employee Navigator, and the firm has a network of brokers and agents who help smaller employers find coverage. Outsourced HR support includes state-specific online resources and live help, and a learning management system provides a library of training courses for staff and managers.

Employers can pay workers' compensation premiums with each payroll run instead of in one large payment. The company also lists tax credit help among its services.

Bookkeeping and Accounting Support

Unlike many payroll providers, the firm has its own bookkeeping team that works in QuickBooks Online. The bookkeepers can set up a chart of accounts, enter past and current transactions, manage bank feeds, reconcile accounts and handle payables and receivables. They also prepare income statements, balance sheets and cash flow reports.

Budgeting, forecasting and financial analysis are offered as advisory services. Clients who don't have an accountant can be referred to a CPA in the firm's network. Payroll data connects to QuickBooks, and the HRIS can link to retirement plans such as 401(k) and SIMPLE IRA accounts.

The company calls its approach a Consultative, Boutique, Transparent model. Each client gets an account manager who reviews the business's needs and recommends a set of tools. The account manager then guides the switch to the platform, checks that integrations work, and goes through the first payroll and its reports with the client.

Ongoing support comes in three tiers, standard, dedicated and full, depending on the services chosen. Clients and their CPAs can view company data online at any time. The firm's main difference from competitors is that it offers payroll, HR technology and bookkeeping together through one local provider, which may suit buyers who don't want a self-serve app.